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Position Title: LTSS Service Care Manager
Work Location: Source from Edinburg, McAllen, Elsa
Assignment Duration: 6 months
Work Schedule: 8am-5pm with 1 hr lunch break, No Overtime Required
Work Arrangement: Remote to specified sourcing area
Position Summary:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. Key Responsibilities:
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
Performs other duties as assigned
Complies with all policies and standards
Qualification & Experience:
Requires a Bachelor's degree and 2 - 4 years of related experience OR equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
Required: Licensed Vocational Nurse (LVN)
Must haves: Microsoft Word, Excel experience, Computer literate
Nice to haves: At least 2 years' experience at LVN, Home Health experience, Case management experience
Disqualifiers: No vehicle, no internet
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Spectraforce Technologies
Aug 11, 2025