Sr. Manager, Product Optimization - Home/Toys/Food

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager of Product Optimization at Macy's is responsible for ensuring all products on Macys.com meet or exceed content and attribution standards. This role will oversee a team comprised of both on-shore and off-shore colleagues to onboard new product as well as optimize existing as needed. This role involves defining processes, collaborating with various teams, and closely monitoring performance across the teams to ensure KPIs are being met.

What You Will Do

• Serve as a subject matter expert of PDP (Product Detail Page) content & attribution standards & elevation for your category of business.
• Regularly review opportunities for improvements to content and attribution standards based on market analysis.
• Create and maintain training content for merchants & vendors to ensure new product submission meets or exceeds standards.
• Lead a team of both on-shore and off-shore colleagues to deliver best in class product pages.
• Regularly review and leverage internal PDP Health and Attribution reporting to hold teams accountable.
• Analyze internal JIRA reporting to identify opportunities with process efficiencies.
• Advocate for enhancements needed to improve systems and processes.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

• BA/BS Degree or equivalent experience.
• 3-5 years of related experience in retail, site merchandising, or marketing.
• Strong communication and collaboration skills with cross-functional partners.
• Ability to lead a cross functional team.
• Ability to manage multiple projects and prioritize effectively.
• Creative and strategic problem-solving skills.
• Flexibility in work schedule based on department needs.

Who You Are

• Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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