Business Operations Manager

The application window is expected to close on: 9/06/2025.

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Cisco's Infrastructure Engineering Org manages a broad range of solutions including data center, web and service provider technologies. Their portfolio includes ground breaking technologies, longstanding Cisco product lines, and includes the recently launched Cisco 8000 series. With focus in such areas as high-performance ethernet fabrics for AI infrastructure and enterprise generative AI networking, this group plays a meaningful role in driving Cisco infrastructure innovation and delivering high-performance solutions for customers worldwide. Our Chief of Engineering Operations team provides top-tier support to our VP and SVP level engineering leaders within this org.

Your Impact

As a Business Operations Manager on this team, you will be instrumental in driving operational excellence and critical initiatives. You will assist this team in their overall engineering efforts while collaborating closely with other teams within Infrastructure Engineering Operations. Additionally, you will work with other Cisco organizations and cross-functional partners, including Product Management teams. Typical responsibilities include:

• Support the engineering leaders in the organization in managing their engineering activities.
• Build strong partnerships with Leadership Teams, Project Management Office, Financial Operations, and Finance Leads as a single point of contact for the leader and leadership team.
• Lead special engineering projects/initiatives within the organization as needed.
• Plan and coordinate organizational meetings such as staff, extended staff, all-hands, offsites, etc.
• Lead the preparation and execution of all engineering leadership meetings.
• Lead and own the quarterly and annual engineering planning processes.
• Provide data and analysis related to Engineering Budgets (OpEx, CapEx, and other expense categories), Connected Achievement, Lab and Workplace Resources, Headcount, Hiring, Training compliance, etc.
• Track and drive completion of action items and deliverables for the Engineering Leader and their leadership teams.

Minimum Qualifications for this role:

• 5+ years working in the high-tech industry in engineering operations and/or project management.
• BA/BS in Business Management or a relevant field.
• Experience using Microsoft Office products, including SharePoint, Word, PowerPoint, Outlook, and Excel to facilitate, communicate, or implement aspects of business operations

Preferred Qualifications and Experience:

• Experience as an Engineering Chief of Staff or providing comprehensive operational support to executive level engineering business leaders
• Demonstrable project and program management skills, experience and/or certifications
• Use of AI tools to gather, organize and review operational data
• Track record of creating data-driven presentations
• A collaborative proactive work ethic and a passion for organization

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

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