Product Manager

Primary Purpose

Bright Horizons is seeking a strategic and results-driven Product Manager to lead the development and lifecycle of our products. You will be responsible for defining product vision, gathering and prioritizing customer and business requirements, and working cross-functionally to deliver innovative solutions that meet market needs.

The ideal candidate is a passionate and driven Product Manager who thrives in a fast-paced environment and is motivated by building products that empower people to achieve their educational goals. The ideal candidate is a strategic thinker and a hands-on executor with a proven ability to uncover opportunities, propose impactful solutions, and deliver results.

This role requires close collaboration with cross-functional teams including engineering, design, marketing, and customer success. Strong communication skills and the ability to distill complex ideas into clear, actionable plans are essential.

This is a hybrid position requiring 3 days a week onsite at our headquarters in Newton, MA.

Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Key Responsibilities:

• Discover & Define:
  • Identify and validate product opportunities through user research, data analysis, and market trends.
  • Translate insights into clear product requirements and user stories.
• Plan & Execute:
  • Develop and maintain a product roadmap aligned with business and user goals.
  • Prioritize features and enhancements based on impact, effort, and strategic fit.
  • Collaborate with engineering and design teams to deliver high-quality solutions on time.
• Measure & Iterate:
  • Define success metrics and track product performance. Use a data driven approach to products and features aligned with business goals and value.
  • Use data and feedback to continuously improve product experience.
• Communicate & Align:
  • Serve as the voice of the user and advocate for their needs.
  • Communicate product vision, strategy, and updates to stakeholders across the organization.

Minimum Qualifications:

• Bachelor's Degree
• 3+ years of experience working in a Product role.
  • In lieu of Product specific experience,3 yearsworking within a software delivery organization in an Engineering, Support, Business/Systems Analyst or UX design role, may be considered

Preferred Qualifications:

• 3+ years of experience in product management, preferably in EdTech, benefits, HR tech, or related industries in a mission-driven organization.
• Strong understanding of IAM concepts, frameworks and technologies a plus
• Experience with Agile methodologies and product management tools (e.g., ADO/Jira, Figma).
• Experience using product analytics tools like Pendo, Full Story, GA4 a plus
• Strong problem-solving skills and a track record of delivering impactful products, working with cross-functional teams.
• Excellent communication and collaboration abilities.
• Passion for education and helping people achieve their learning goals.

Benefits:

• Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance

Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.