National Accounts Billing Specialist

If you thrive in a fast-moving, collaborative environment where your attention to detail and problem-solving skills directly impact the customer experience, we want to talk to you. Our team is seeking a driven, analytical professional to join our National Accounts billing and operations team. In this role, you'll play a critical part in ensuring timely, accurate invoicing and customer satisfaction across multiple lines of business.

This is more than just billing - this is about relationship management, strategic problem-solving, and supporting nationwide accounts for a company that's leading its industry.

What You'll Do:

• Take ownership of accurate, timely invoicing for national accounts - working across multiple platforms, including Oracle ERP, customer portals, and email systems.
• Collaborate across departments like Sales, Work Order Coordination, and Regional Operations to resolve issues and keep workflows on track.
• Investigate and resolve discrepancies between invoicing and customer billing systems. You'll be the detective and the fixer.
• Dig into data, analyze contract terms, identify root causes of disputes, and propose solutions - from credit requests to contract updates.
• Contribute to customer satisfaction by responding to billing inquiries, updating client data, and participating in account review meetings as needed.
• Support revenue integrity by ensuring accurate records and reconciliations that align with GAAP accounting standards.

What You Bring:

• 1+ year experience in National Accounts or a similar field, ideally in a business-to-business or business-to-consumer environment.
• College degree preferred - or an equivalent combination of education and experience.
• Familiarity with Oracle ERP or similar systems (1+ years preferred).
• Intermediate to advanced Excel skills - you're comfortable navigating and building complex spreadsheets.
• A solid understanding of GAAP accounting and billing procedures.
• The ability to work independently, while thriving in a team-driven culture.
• You're adaptable, detail-oriented, and resourceful - especially when solving customer or billing challenges.

Bonus Points If You:

• Have 3+ years of professional experience in a corporate or customer-facing environment.
• Know your way around accounts receivable processes and invoice reconciliation.
• Can interpret contract language and ensure compliance from billing to reporting.

Location: Atlanta

Schedule: M-F 8am-5pm

Benefits: Competitive salary, comprehensive benefits package during temporary duration, and a company culture that supports work-life balance.

Duration: Looking to get someone started quickly and anticipated to go thru Feb. 2026 with potential for extension

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