Healthcare Administrator

Join our Leadership team at Three Crowns Park as the Healthcare Administrator based in Evanston, IL. Three Crowns Park is a continuing care retirement community (CCRC) within the not-for-profit Covenant Living organization. The Healthcare Administrator position leads our Skilled Nursing, Assisted Living and Memory Care teams.

Covenant Living Communities and Services focuses on our employees' entire wellbeing, offering professional development opportunities, career growth and robust total rewards. Our benefits package includes medical, dental and vision insurance, 403b with 3% employer match, paid time off, and much more!

The Healthcare Administrator reports directly to the Executive Director, and is accountable for delivering exceptional business outcomes in the areas of financial health, quality of healthcare services, employee and resident satisfaction, and regulatory compliance. The role is also responsible for leadership of several functional areas, including healthcare, social services, therapy services, and activities. The Healthcare Administrator serves as the Healthcare Compliance Liaison.

Healthcare Administrator Responsibilities Include:

Financial Management:

• Achieve solid business unit margins through effective management of payor mix, revenue, expenses (including labor), and occupancy.
• Manage and measure to financial metrics to include: reimbursements, payroll expenses
• Manage and interpret the business unit financial operating statement.

Healthcare Quality:

• Meet and exceed healthcare metrics that drive high quality of care, both internal and national metrics.
• Ensure sound operations from a system perspective. Use systems effectively to drive successful business outcomes.
• Manage and measure quality metrics to include: re-hospitalization rates, weight management, fall prevention, wound management, pain management, etc.
• Manage to systems and structures in place for the organization to produce consistent and compliance results.

Regulatory Compliance:

• Ensure proactive compliance with local, state, and federal regulations.
• Ensure regulatory compliance for Skilled Nursing requirements.
• Serves as the Healthcare Compliance Liaison.

Staff Engagement, Team Effectiveness:

• Build high performing teams through effective motivational techniques, continuous feedback loops, clear expectation setting, and consistent performance management.
• Create the right environment that enables team members to excel.
• Attract and hire the right talent for the team. Develop and retain the talent.
• Manage and measure to HR metrics to include: turnover / retention metrics, employee engagement score, and time-to-fill.
• Develop systems and processes that motivate a diverse group of team members.
• Ensure appropriate rewards and recognition are provided.
• Improve employee retention rates.

Resident Satisfaction

• Ensure high level of customer service.

EDUCATION AND WORK EXPERIENCE:

Required Degree: Bachelor's Degree is required. Emphasis in Healthcare Administration is preferred.

Certificate(s): Active IL Healthcare Administrator license

Experience:

• Minimum of 2 years of experience as a Healthcare Administrator
• Experience in Skilled Nursing / Long Term care is required.
• Experience with Medicare is required.
• Experience mentoring, motivating, and developing staff. Experience as a manager of people.
• Experience understanding clinical operations with well-developed clinical operations knowledge.
• Experience in a multi-site organization is a plus.
• Experience building relationships in a matrix organization is a plus.
• Experience with survey.
• Experience with FTE management / labor management.

Reasonable Pay Estimate

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
  • Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Homeare equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.