New

Services Project Manager - IRIS

The Kendall Group
United States, Michigan, Grand Rapids
Aug 16, 2025
Services Project Manager - IRIS IA About The Kendall Group IRIS Industrial Analytics, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Services Project Manager position. The Kendall Group is comprised of eight divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have more than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Professional Services Manager, the Services Project Manager is a key member of the IRIS Professional Services team. The person in this role will work directly with our IRIS sales and engineering personnel to develop proposals, coordinate projects, schedule resources, and close out project completion activities. The Services Project Manager will use leadership skills to set the tone for the project, articulate a vision, and engage project participants into that vision. Exciting work you will do: The essential duties and responsibilities of the Services Project Manager will consist of, but are not limited to, the following: Create project proposals in support of IRIS Team associates Oversee projects from proposal to completion Coordinate internal resources and vendors for the flawless execution of projects Ensure that all projects are delivered on time, within scope, and within budget Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility Use appropriate verification techniques to manage changes in project scope, schedule, and costs Measure project performance using appropriate systems, tools, and techniques Regularly communicate with stakeholders, sales managers, and sales team members through various channels Resolve conflicts that hinder project completion Adjust schedules and targets on the project needs or financing for the project change Provide overall visibility and reporting of timelines, progress and budgets Perform other duties and projects as assigned Competencies you possess: Service Excellence Results, Action Oriented Accountability and responsibility Teamwork and collaboration Decision Quality Conflict Management Displaying Technical Expertise Problem Solving Time Management Inspiring and Motivating Others Safety Conscious What you'll need: Work Experience: 3 years' previous experience managing processes or projects with multiple vendors, timelines, resources, and budgets; knowledge of the general software and hardware engineering services from IRIS that will be offered, and experience in proposal development is also required; industrial manufacturing knowledge required and experience in the application of the services offered in those applications Education: Bachelor's degree or equivalent combination of education, training, and experience in business, engineering project management or related field Analytics/Computer Skills: Proficiency using MS Office, Eclipse, and proposal development tools Organization Skills: Strong leadership skills, highly organized and detail-oriented; ability to work under pressure managing multiple projects simultaneously and shift priorities as needed; ability to work in a fast-paced, continuously evolving, and at times ambiguous environment Cross-functional skills: Ability to work well cross-functionally; collaborate with a team across multiple disciplines, with the ability to generate continuous improvement and new ways to solve internal/external challenges Communication Skills: Strong verbal and written communication skills; ability to communicate well with all levels of the organization; strong interpersonal and customer service skills; high degree of discretion when dealing with sensitive and confidential information Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Ability to see, talk, hear, stand and walk Ability to sit for 8 hours a day Physical Environment: Normal office environment; warehouse, fabrication environment and exposure to moving equipment Travel: Minimal travel expected but must be able to travel if necessary. Driver's License: Must possess and maintain a valid driver's license Qualifications we prefer but don't require: Work Experience: 5+ years' previous experience managing processes or projects with multiple vendors, internal resources, timelines, and budgets; previous experience in proposal development; familiarity with wholesale distribution industry Analytics/Computer Skills: Advanced Microsoft Excel formulas and workbooks Certifications: Project Management Professional (PMP), Certified associate in project management (CAPM), College Level Coursework in Project Management The Kendall Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.