Dispatcher
Crete Analytical Laboratory
Regular
MERIEUX NUTRISCIENCES
As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.
If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!
YOUR DAY TO DAY LIFE
We are looking for a Dispatcher in 3600 Eagle Nest Dr, North Building, Crete, IL 60417 USA. Your mission will be to:
Arrange work schedule of the courier routes to ensure that all clients' samples are picked up and accounted for in a safe and timely manner.
Verify that the courier logs are documented correctly and no data obliteration is present. Ensure that all cooler temperatures and sample temperatures are recorded properly.
Schedule incoming client requests for sample pick-ups. Identify their requirements for time and place of pick-up and any supplies needed.
Educate and train courier personnel on correct sample handling and storage of different sample matrix during transport, as well as correct procedure of sample hand-off to sample receiving personnel.
Maintain courier route sheets and route books to ensure all information is current and up to date.
Maintain courier-training files and ensure that all couriers have been trained to and completed IMS Weighers and Samplers license.
Help coordinate, track, and maintain special sampling programs.
Assist couriers with routing and needed materials. Pick up samples as needed.
Maintain inventory of sampling supplies.
Maintain knowledge of Laboratory Information Management System (LIMS) that is required to complete job responsibilities.
Support corporate quality and continuous improvement process.
Perform other related duties as needed.
YOUR PROFILE
Required skills:
A basic knowledge of food science obtained from related job experience.
A broad knowledge of laboratory safety procedures and policies is necessary to ensure a safe working environment.
A general knowledge of the Laboratory Information Management System is required to ensure accurate entry and proper documentation.
Supervisory skills are essential to secure proper and efficient daily operation of assigned tasks.
This position requires fully developed interpersonal, verbal and written communication skills to interface with clients and build departmental relationships.
Client empathy and a general knowledge of service attributes that support high client satisfaction are required to provide proactive and responsive service to clients.
Planning skills are needed to ensure that samples are received properly for future procedures.
Work Environment:
Works in a laboratory setting with proper lighting and temperature control. Occasional exposure to laboratory fumes, chemicals, and materials will occur when in the laboratory. The incumbent is required to lift 10-50 pounds of sample as they are received. This individual works extensively with the computer on a daily basis to obtain and enter information. The incumbent can expect extended time spent in a standing position.
Compensation Range:
$18 - $22 USD Per Hour
Full Time Eligible Benefits Overview:
- Comprehensive medical, dental, and vision insurance plans.
- Generous paid time off (PTO) package to support work-life balance following state and local ordinances.
- Optional 401(k) plan with employer matching contributions.
The information above provides a general overview and may vary based on specific job responsibilities, location, or other factors. Details will be clarified during the hiring process.
WHY JOIN US?
- Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
- Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise.
- Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
- Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences.
- Because you would grow in an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.
Ready for the journey?
To apply please click on 'Apply now' button
Merieux NutriSciences
vision insurance, paid time off, 401(k)
Aug 21, 2025