Associate Account Manager

• Manage a portfolio of dealers through establishing productive, professional relationships with key personnel in assigned dealer accounts and developing comprehensive understanding of dealers' business portfolios.
• Serve as a single point of contact for project and service escalations to build and maintain strong relationships with dealer partners. Use network of internal contacts to influence resolution for ad hoc escalations and to drive for broader process or organizational change, as appropriate.
• Monitor performance challenges and advocate for dealer perspective among HNI Workplace Furnishings functional areas.
• Facilitate connections with HNI Workplace Furnishings teams and resources to support dealer objectives, execute marketing strategies aligned with brand guidelines, promote loyalty initiatives and dealer programs, and showcase new products.
• Evaluate and fulfill dealer training needs via diverse methods including onboarding for new members, supporting product launches and ongoing training, and enhancing profitability through contract education and product mix optimization.
• Collaborate with dealer and local sales team to execute market plans and facilitate existing customer account strategies including presentation content, corporate visits, mock-ups, proposals, pricing, etc.
• Ensure dealer members understand and have access to all appropriate HNI Workplace Furnishings digital platforms with the goal of improving member productivity and accuracy, establishing self-service capabilities, and improving the overall customer experience.
• Participate in activities as appropriate to ensure the success of the organization.

• Bachelor's Degree in Finance, Business, or related field required.
• At least 1 year of relevant experience is required; 3 years of experience preferred.

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.
We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com.
Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [emailprotected] Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.