Sr Manager, Field Intelligence

Posting Date

GENERAL PURPOSE OF THE JOB

Describe the primary purpose or scope of the job. What must be accomplished and why is it performed.

Forge is DaVita's design and innovation partner for how the Village operates - focused on transforming how we manage, prioritize, and execute work across the enterprise.

Forge Senior Managers lead enterprise-critical system design across DaVita's field operations. This role drives large-scale, cross-functional transformation efforts from ambiguity to impact - translating complexity into structured solutions that deliver results at scale.

Senior Managers serve as end-to-end system owners and delivery leads. They shape strategy, orchestrate cross-functional execution, coach teammates, and serve as key thought partners to senior leaders. Their work unlocks clarity, accelerates behavior change, and powers the rhythms that help the Village run better.

ESSENTIAL DUTIES & RESPONSIBILITIES

System Design & Strategic Framing

• Define and evolve operating models (roles, rhythms, rules, metrics) across core business systems
• Identify structural gaps and latent opportunity through system mapping and behavioral insight
• Lead DUFV framing, assumption validation, and MVP design to guide confident learning and scale

Project Ownership & Execution

• Lead multi-lane initiatives from discovery through scale, ensuring strategic alignment and delivery discipline
• Anticipate and resolve blockers across teams, systems, and stakeholders with urgency and creativity
• Balance rigor and speed, making high-quality decisions even under resource constraints or ambiguity

Analytical Rigor & Business Insight

• Drive insight synthesis across discovery, pilots, and adoption data-integrating qualitative, quantitative, and contextual signals
• Translate analysis into business cases, investment logic, and enterprise tradeoffs
• Frame strategic decisions by weighing cost, value, risk, and long-term system impact

Stakeholder Engagement & Influence

• Navigate cross-functional dynamics to align executive sponsors, field leaders, and delivery partners
• Frame and facilitate complex decisions-clarifying tradeoffs, surfacing risks, and guiding action
• Own senior relationships and influence strategy to ensure shared purpose and adoption success

Communication & Storytelling

• Craft compelling narratives that connect insight to action across varied stakeholder groups
• Build executive-ready materials (memos, decks, briefings) that drive alignment and momentum
• Coach team members on structure, clarity, and tone to elevate team-wide communication quality

Team Leadership & Culture

• Mentor analysts, managers, and peers-stretching team capability through feedback and opportunity
• Model Forge cultural values: humility, urgency, learning velocity, excellence, and trust
• Contribute to internal systems for performance, feedback, and team cohesion across sub-teams

EDUCATION AND EXPERIENCE

• 6-10+ years of progressive experience in consulting, strategy, product, or operational transformation
• Proven success leading multi-track, multi-stakeholder system design or transformation initiatives
• Deep experience in ambiguous problem framing, structured testing, and strategic delivery
• Strong communication and influence skills; able to synthesize complex insight into clear, actionable guidance
• Experience coaching others and building inclusive, growth-oriented teams

Advanced degree preferred (MBA, MHA, MPH, etc.); healthcare or service operations experience a plus

LANGUAGE SKILLS

WORK ENVIRONMENT

Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

Level I - Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Exposure or potential exposure may be required as a condition of employment. Normal hazards associated with frequent business travel by car.

ADA

DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.

VISUAL REQUIREMENTS

Vision adequate to perform the essential duties/responsibilities of position.

May be required to demonstrate the ability to differentiate colors on a test strip.

PHYSICAL DEMAND

Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities:

• Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions.
• Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits:Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family:Family resources, EAP counseling sessions, accessHeadspace , backup child and elder care, maternity/paternity leave and more
• Professional development programs:DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-CM2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.