Senior Product Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Sep 04, 2025 | |
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OverviewThe Cloud & AI organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world. We are searching for a Senior Product Manager focused on improving our automated tooling & workflow to join our team! Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. We leverage multiple tools to drive security across Microsoft and the Industry. We are looking for a suitable candidate who can help us improve these tools. If you have worked as a feature Product Manager on an enterprise tools team, you will be a fit for this role. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesAnalysis of Customer and Market Signals: Identifies complex opportunities and gaps in the implementation of multiple feature areas (e.g., product, service) including comparison of various quality and performance metrics to various solutions. May lead customer engagements to solicit feedback and understand their experiences with Microsoft's products and services. Independently performs complex market research in collaboration with other teams, conducts domain analyses, and examines customer and technology-related industry trends, as well as industry-specific requirements or regulations. Integrates relevant data on product usage, product telemetry, and service data together to identify complex patterns, generate hypotheses, and build a plan to change the product. Understands and starts to build experiences across multiple groups or divisions. Starts to coach internal team to develop problem statements and form hypotheses of multiple feature areas (e.g., product, service) to address complex business, program, and customer needs, and/or market opportunities; identifies all dependencies effected by the proposal. Owns and performs experiments to test hypotheses and inform decisions on what multiple feature areas (e.g., product, service) to introduce. Establishes clarity of patterns of root problem and how it relates with previously seen trends across customers; determines the customers/sectors impacted, and provides research evidence to determine priorities. Determines and leads process improvements to quickly scope insights. Ensures alignment between the customer, the market, internal stakeholders, and the goals of and strategy of Microsoft. Collaborates with others (e.g., Engineering, Marketing, Design) to ensure that they can satisfy customer requirements. Evaluates the opportunity to determine for greatest value to the business. Defines solution options and proposed solution roadmap across multiple feature areas within multiple stages.Product/Service Definition: Partners with Software Engineering and Applied Scieto design architecture and integrate customer solutions to complex technical needs for multiple feature areas (e.g., product, service). Proposes design and architecture documents for multiple feature areas. Understands what options are available and partners with others to identify and select most suitable option for needs, and creates new solutions if needed. Collaborates with architects and technical partners to develop architecture. Works with internal and external technical partners and/or architects to represent technical solutions to customers. Defines the program(s) goals and prioritization for the multiple feature areas (e.g., product, service) they own. Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data-focused analysis. Engages in active risk management (proactive and reactive) to identify risks and propose mitigations for risks using data (e.g., telemetry, usage, net satisfaction, customer satisfaction).Defines success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of multiple feature areas (e.g., product, service) and works with Software and Hardware Engineering to ensure needed telemetry is developed. Deeply understands the return on investment and presents it to key stakeholders.Product/Service Development: Creates relationships to drive orchestration and integration efforts for the development and implementation process of multiple feature areas (e.g., product, services) for large and complex cross functional projects with internal teams and external partners.Collaborates and coordinates across organizations to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.Embody our Culture and Values | |