Assistant Manager Asset Protection, Cross County - Full Time

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As an Assistant Manager Asset Protection, you will support My Macy's Initiatives, Omni Channel Strategies, MAGIC and assist the OAP Manager or Asset Protection Manager to ensure that our store operates efficiently and achieves our shortage goals. Your scope of responsibility will include protecting Company assets, managing Asset Protection payroll expense, supervising Asset protection team and directing shortage initiatives, investigations and surveillances. The Macy's Asset Protection Team is committed to diversity, protecting the Macy's Brand and improving profit Perform other duties as assigned.

What You Will Do

Sales

• Implement, monitor, and manage store shortage prevention and awareness programs.
• Analyze shortage results and partner with the OAP Manager or AP Manager to formulate and implement effective preventative action plans.
• Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary.
• Assist OAP Manager or AP Manager with managing payroll expense.
• Drive new programs and procedures to reduce shortage through training and developing AP team.
• Actively participate in internal and external theft investigations through use of systems and surveillance.
• Establish high level of shortage awareness and effectiveness determined by audit results; work with OAP Manager or AP Manager to ensure that all policies and procedures are thoroughly understood by AP/LP and store team.

Customer

• Role model MAGIC Selling behaviors and lead AP team to provide a customer centric experience.
• Clearly communicate store and Company objectives to ensure both Store Executives and Associates are informed and knowledgeable.
• Collaborate and engage with all Executives and Associates to make shortage awareness a priority.
• Maintain safety awareness and a safe shopping and work environment for customers and associates.
• Assist OAP Manager or AP Manager with conducting audits; follow through on corrective action opportunities.

People

• Assist OAP Manager or AP Manager with the recruitment and selection of qualified Asset Protection Associates.
• Work with OAP Manager or AP Manager to train, motivate, recognize and develop Asset Protection team to maximize business opportunities.
• Partner with OAP Manager or AP Manager to address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company.
• Provide input in to performance evaluations, ensuring Associates participate in the development of individual performance improvement plans.
• Advise on administration of Responsibility Based Performance.
• Make recommendations to OAP Manager or AP Manager on Associate promotion, advancement, talent development and termination.
• Regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Who You Are

• High School Diploma or equivalent required. A minimum of 1-2 years of leadership / supervisory or related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities. Self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Essential Physical Requirements You Will Perform

• Position requires prolonged periods of standing/walking around store or department.
• May involve reaching, crouching, kneeling, stooping and color vision.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
• Frequently lift/move up to 25lbs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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