Team Leader

Job Title: Team Leader

Location: RWJUH Hamilton Hospital

Department Name: Emergency Dept Access Service

Req #: 0000211892

Status: Hourly

Shift: Evening

Pay Range: $19.00 - $25.00 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Access Team Lead position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely.

Qualifications:

Required:

• High School Diploma or equivalent required
• Minimum 2 years of Patient Access, ED registration, or healthcare revenue cycle experience

Preferred:

• Prior experience in a lead, senior, or mentoring role

• Knowledge of third party admissions and registration requirements
• General understanding of medical terminology and procedures

Scheduling Requirements:

• Full Time - Evening

Essential Functions:

• The Patient Access Team Lead is responsible to greet all patients in a timely and friendly manner
• A core function of this position is to ensure that all customers, external and internal are treated with the highest level of respect
• The Patient Access Team Lead is to provide a safe and secure environment for the patient during the registration process
• The Patient Access Team Lead must clearly review and communicate all forms and obtain required signatures for services provided
• The Patient Access Team Lead ensures accuracy and thoroughness in collecting the patient data, documentation of data and utilizes the technology available to complete the registration
• The Patient Access Team Lead participates in creating a positive environment for patient and colleague satisfaction
• The Patient Access Team Lead is a working registrar with added responsibilities of training employees, completing analysis of data pertaining to Key Performance Indicators, assists with developing department schedules and works closely with the Patient Access Supervisor to support all needs of the department

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ....and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer