Performance Improvement Methods Program Manager- West Orange, NJ

Job Title: Manager

Location: SBC Corporation

Department Name: Quality Resource Services

Req #: 0000211014

Status: Salaried

Shift: Day

Pay Range: $121,749.00 - $171,970.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

Performance Improvement Methods Program Manager is responsible for supporting the alignment of Performance Improvement methods to ensure successful achievement of system strategic goals and priorities. This includes facilitating improvement initiatives, cross-functional collaboration, data storytelling, and ensuring high performance through data-driven decision-making. The role blends responsibilities from system-level leadership to project-based performance improvement through the effective application of Performance Improvement methodology.

Qualifications

Required

• Bachelor's Degree
• At least 10 years of experience in clinical, quality management, or healthcare improvement roles
• Demonstrated experience in performance improvement, quality measure reporting, and supporting cross-functional teams

Preferred

• Knowledge of Vizient Clinical Database, CMS stars, EPIC and Cogito preferred
• Master s Degree preferred
• Lean Six Sigma Black Belt preferred, CPHQ, CPPS, CPXP, or equivalent highly desired

Essential Functions

• Apply Performance Improvement methods to support goal setting, as well as process, outcomes, and proxy measures, cascading to sites and service lines.
• Partner with equity, high reliability and safety, patient experience, and regulatory.
• Serve as a connector to other Performance Improvement business units for a cohesive system approach.
• Lead and support hospital-wide and system-wide performance improvement initiatives using Lean, Six Sigma, and other improvement science methodologies.
• Provide education, coaching, and mentorship in quality and Performance Improvement methods.
• Coordinate regular communications with internal and external stakeholders. Lead and participate in key committees and forums.
• Facilitate conversations across all staff levels, enabling organizational learning and ownership of performance metrics.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.