Performance Improvement and Measurement Manager- West Orange, NJ

Job Title: Manager

Location: SBC Corporation

Department Name: Quality Resource Services

Req #: 0000211013

Status: Salaried

Shift: Day

Pay Range: $121,749.00 - $171,970.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

The Performance Improvement and Measurement Manager is responsible for supporting the alignment of Performance Improvement metrics and methods for reporting change strategies to ensure successful achievement of system strategic goals and priorities. This includes facilitating improvement initiatives, cross-functional collaboration, data storytelling, and ensuring high performance through data-driven decision-making. The role blends responsibilities from system-level leadership to project-based performance improvement, quality measure abstraction, and provider performance analytics.

Qualifications

Required

• Bachelor's Degree
• At least 10 years of experience in clinical, quality management, or healthcare improvement roles
• Demonstrated experience in performance improvement, quality measure reporting, and supporting cross-functional teams

Preferred

• Knowledge of Vizient Clinical Database, CMS stars, EPIC and Cogito preferred
• Master s Degree preferred
• Lean Six Sigma Black Belt preferred, CPHQ, CPPS, CPXP, or equivalent highly desired

Essential Functions

• Apply Performance Improvement methods to support goal setting, as well as process, outcomes, and proxy measures, cascading to sites and service lines
• Partner closely with equity, high reliability and safety, patient experience, and regulatory
• Serve as a connector to other Performance Improvement business units for a cohesive system approach
• Lead and support hospital-wide and system-wide performance improvement initiatives using Lean, Six Sigma, and other improvement science methodologies
• Monitor and analyze quality indicators, trends, and benchmarks such as CMS Star Ratings, Leapfrog, US News Rankings, Vizient, etc.
• Partner with Advanced Analytics team by providing recommendations for dashboards, scorecards, and data visualization tools for real-time feedback and decision-making
• Oversee validity of data, support data integrity checks, and ensure Quality and Performance Improvement data definitions are maintained in the RWJBarnabas Health Data Catalogue
• Serve as system liaison to Vizient Clinical Database and manage monthly uploads, data edits, user training, and ongoing education for RWJBarnabas Health leaders and Quality staff
• Partner with hospital and system executives, service line leaders, clinical departments, and frontline staff to support understanding of performance improvement efforts and system goal metrics
• Provide education, coaching, and mentorship in quality and Performance Improvement methods
• Coordinate regular communications with internal and external stakeholders
• Lead and participate in key committees and forums
• Facilitate conversations across all staff levels, enabling organizational learning and ownership of performance metrics

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.