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Release of Info Associate

Children's Hospital Colorado
vision insurance, parental leave, paid time off, 403(b)
United States, Colorado, Aurora
Sep 06, 2025
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Job ID
101511
Location
Aurora
Position Type
Regular
Regular/Temporary
Regular
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Job Overview

SUMMARY
The Release of Information Associate compiles, processes, and maintains medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements.

Additional Information
Department Name: Radiology Administration
Job Status: Part time, 24 hours per week
Shift: Sat/Sun 7pm to 7:30am

POPULATION SPECIFIC CARE
No direct patient care.

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

1. Protects the security of records to ensure that confidentiality is maintained in compliance with regulations and laws; verifies that appropriate authorizations have been obtained.
2. Retrieves patient records as required and reviews records for completeness, accuracy, and compliance with regulations.
3. Responsible for meeting productivity and quality assurance related to release of information and telephone customer service.
4. Performs the complete release of information process utilizing various hospital computer or electronic systems.
5. Provides telephone customer service to clients, assisting them through the release of information process.
6. Additional duties by position may include, but not limited to: processing invoices and collections; releasing patient information to payers in support of the Revenue Cycle.

SCOPE AND LEVEL
Guidelines: Trains in the field and assists higher level personnel to acquire learning through practical experience.
Complexity: Performs routine and/or basic tasks common to the field. Procedures, methods, and techniques to be used are well established with options to be considered well defined. Tools, work aids, and materials to be used are specified.
Decision Making: Duties assigned are primarily routine, repetitive, and restricted in intricacy with little or no discretion in how they are carried out.
Communications: Contacts with team members, clients or the public where factual information relative to the organization or its functions are received, relayed, or a service rendered according to established procedures or instructions.
Supervision Received: Under close supervision, the employee receives training to develop skills and abilities in a specific line of work or general occupational area. Work product is subject to close, continuous inspection.

MINIMUM QUALIFICATIONS
EDUCATION - High School Diploma or equivalent (GED).

Salary Information
Pay is dependent on applicant's relevant experience.

Hourly Range: $18.26 to $27.40

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

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