Case Manager - Young Adult Population

We are seeking a Case Manager - Young Adult Population to join CTI's Youth Services team, located at the Youth Opportunity Center. This Case Manager will provide support to young adults (ages 18-24) entering programming. This includes providing entry level case management, advocacy, referral information and supporting participants in overcoming barriers to long-term, independent housing.

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

• Pay rate: starting at $24.34 per hour
• Casual work environment
• 4 weeks of Paid Time Off
• Medical, dental, and vision insurance
• Paid Life Insurance
• Tuition reimbursement of up to $5,000
• 12 paid holidays
• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401K retirement account after 6 months of employment - whether you participate on your own or not
• Great coworkers and a great mission with an outstanding Community Action Agency
• 37.5 hour work week but paid for 40 hours

Responsibilities Include:

• Work closely with individuals to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
• Comfortable working in a Residential Setting, supporting with ADL's, and utilizing a trauma-informed approach
• Assist other Youth Services team members as needed, supporting programming and difficult or complex situations
• Receiving and monitoring new referrals to the Young Adult Population Programming
• Developing and using network of available services to assist participants and staff
• Supporting and completing onboarding and program entry documents with staff and participants
• Collaborating with Young Adult Population staff to support participants in service-planning
• Establishing and maintaining working relationships with internal/external partners
• Data input, file management, case management software and all administrative tasks as necessary

Qualifications:

• Prior related experience required
• One year of assessment, advocacy and case management work in a Human Service field strongly preferred
• High School Diploma or Equivalent required
• Prior experience working with at-risk youth
• Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education
• Demonstrated knowledge of community resources available to low-income individuals and families
• Excellent customer service, organizational, oral and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient computer skills required in basic computer software and data collection systems
• Excellent crisis management skills
• Ability to maintain accurate records and confidentiality of information
• Excellent attention to detail
• Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred
• Valid Driver's License

If you are you interested in a position that will make a difference in your life and the lives of others, we encourage to apply. Community Teamwork is a private non-profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Equal Opportunity Employer - Vets/Disabled