Sales Manager, NYSPSP

Job Identification

• Job Title: Sales Manager, NYSPSP
• Department: New York State Preferred Source Program for People Who Are Blind
• Reports to: Senior Director, Business Development and Program Sales
• Location: Metro New York City, New York (Remote)
• Grade: 19
• FLSA Status: Exempt

Statement of Purpose

Plan, manage and execute sales related activities to New York State and local government, focused on the metro New York City area, including, but not limited to, the five boroughs and Long Island. This includes specific account management and business development activities for assigned accounts, with the purpose of meeting NYSPSP's annual product and services growth goal targets.

Business Communications

• Employees in Other Divisions Regular/Ongoing
• Supervisory Personnel Regular/Ongoing
• Associated Agency Personnel Regular/Ongoing
• Customer Point Personnel Regular/Ongoing

Education

Undergraduate degree in Communications, Marketing, or Business from an accredited university or college or other related field or equivalent experience. An equivalent combination of education and experience is also acceptable.

Training and Specialized Knowledge

Knowledge of state government procurement policies and procedures and their relationship to the OGS program. The candidate will possess superior written and verbal communications, analytical skills, and the ability to develop and convey concepts, with experience and knowledge of state industry organizations to maximize business development opportunities in alignment to NYSPSP strategy. The ability to gain internal support, operate independently with limited supervision, and establish solid working relationships with staff, peers, partners, and customers while displaying a high degree of tact and diplomacy is required.

Core Competencies

• Accountability
• Communication Skills
• Ethics /Integrity
• Customer Care
• Job Knowledge/ Technical Skills
• Process Improvement

Additional Core Competencies

• Computer Skills - Microsoft Office
• CRM software
• Time management

Experience

8+ years selling experience is required, most recently within the State Government market. Experience selling medical, safety, office or related products preferred. Experience selling call center or document scanning services a plus. Experience using Salesforce or other CRM is preferred.

Travel

Up to 60%. Must reside near metro New York City, New York area.

Specific Duties and Responsibilities

• Perform all sales activities of our offerings to New York State or City government accounts.
• Identify and contact potential customers through various channels including direct sales, emails, tele-sales, networking, trade shows, social media, and market research.
• Secure new business by effectively presenting the value proposition and persuading customers to commit.
• Achieve sales within designated territory.
• Prepare and do sales presentations - delivering compelling product/service demonstrations and presentations to prospective clients, promoting our program.
• Relationship building - cultivating strong connections with customers through regular communication and personalized engagement.
• Account management - maintain ongoing relationships with existing customers to ensure satisfaction and generate repeat business.
• Negotiate pricing and contract terms to reach mutually beneficial agreements.
• Manage existing contracts and renewals.
• Sales reporting - tracking sales activity, pipeline management, and providing regular updates to sales management.
• Utilize Salesforce and Oracle reports to track, gather and analyze sales data.
• Engage customers to broaden the breadth purchased by current customers.
• Provide effective customer service as required on issues with orders or contracts.
• Prepare proposals, RFP responses, bid submissions, quote requests and inquiries from assigned accounts.
• Assist in marketing efforts.
• Maintain accurate and complete records of all account contacts, activities, and a development pipeline of opportunities - using Salesforce and internal systems.
• Represent the company at approved seminars, shows and conferences.
• Establish high level contact relationships at current and potential customer locations.
• Develop a thorough knowledge of the customer organizational and operational structure and understand who can influence buying decisions.
• Provide up to date account plans and strategies, action plans, and recent activity and target dates.
• Control expenses and manage resources effectively to meet budget requirements.
• Support and communicate with our affiliated agencies - providing sales intel, new product and service development, pricing comparisons.
• Focus sales efforts to help our affiliated agencies grow employment for people who are blind.
• Assist leadership in preparing sales results, data and reports for meetings and special projects.
• Support customer care and finance departments by supplying data, information and interacting with customers to solve order or payment issues.
• Control expenses and manage resources effectively to meet budget requirements.
• Prepare and submit expense reports timely and maintain other administrative forms and reports as directed.

This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor.

NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.