S1834 - Sales Ops Analyst 4

At Infoblox, every breakthrough begins with a bold "what if."
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running - and what we build is world-class: recognized as CybersecAsia's Best in Critical Infrastructure 2024 - evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next".

In a world where you can be anything, Be Infoblox.

Sales Support Analyst

We have an opportunity for aSales Support Specialist to join ourRevenue Operations team inTacoma, WA. In this role, you'll support the Sales organization by managing the quoting and opportunity lifecycle - from quote creation to deal closure. You'll work closely with Sales, Channel Operations, Order Management, and other teams to resolve issues, validate quotes, and ensure deals move forward smoothly.

This is a hands-on role for someone who's detail-oriented, collaborative, and comfortable working in a fast-paced SaaS environment. If you enjoy solving operational challenges and want to make a direct impact on sales productivity and customer experience, we'd love to hear from you.

Be a Contributor - What You'll Do

• Guide Sales through the opportunity lifecycle from creation to closure
• Act as a quoting SME, validating quotes using Salesforce CPQ tools, ensuring alignment with pricing and discounting policies
• Match quotes and opportunities with received POs, resolve discrepancies, and reduce time-to-book
• Collaborate with Renewal Ops, Channel Ops, Order Management, and other teams to remove roadblocks and ensure smooth deal processing
• Identify and implement improvements in quoting and sales processes to drive scalability and efficiency
• Track and report KPIs related to quote generation, validation, and team performance
• Provide live training and support to Sales teams on quoting tools and processes, becoming a trusted partner in their success
• Validate and create Hyperscaler offers

Be Prepared - What You Bring

• 2-3+ years in a Sales Support or Revenue Operations role, preferably in SaaS
• Passionate about enabling Sales and improving customer experience. Skilled at working across departments
• Proficiency in Salesforce, Tableau, and the Microsoft Office Suite
• Familiarity working with Help Desk ticketing software
• Meticulous with data, quotes, and documentation
• Able to analyze complex issues and drive resolution efficiently
• Clear and confident in both written and verbal communication
• Comfortable prioritizing in a fast-paced environment
• Always looking for ways to improve processes and outcomes
• Bachelor's degree or equivalent experience

Be Successful - Your Path

First 90 Days:

• Get up to speed on internal quoting processes, tools, and policies
• Build relationships with Sales, Channel Operations, and Order Management teams
• Begin supporting quote validation and clearinghouse activities with guidance

Six Months:

• Actively manage quote-to-cash workflows and resolve booking issues independently
• Serve as a go-to resource for Sales teams on quoting tools and best practices
• Identify areas for process improvement and contribute to team efficiency initiatives

One Year:

• Own cross-functional projects that improve operational performance
• Drive scalable solutions across quoting and booking processes
• Be recognized as a trusted partner to Sales and a subject matter expert in quoting operations

Belong- Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.

Be Rewarded -Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• CharitableGiving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

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