| We are seeking a detail-oriented professional to manage and maintain accurate provider information within dental network databases. This role ensures timely updates and accuracy of data to support claims processing and network operations. Responsibilities include evaluating provider data, resolving complex inquiries, and ensuring alignment across systems. The ideal candidate will have experience working with dental provider networks, clearinghouses, and vendors, and possess strong analytical and communication skills to support internal and external stakeholders. |
WHAT WE CAN OFFER YOU:
- Hourly Wage: $20.00 - $25.00, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
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WHAT YOU'LL DO:
- Acts as a liaison between the company and third parties, overseeing provider education, proactive outreach, and communication of dental network information, including provider statuses and network inclusion.
- Processes provider demographic updates, terminations, and complex data issues while ensuring accurate data across internal systems, vendors, clearinghouses, and networks.
- Responds to provider, customer, and internal team inquiries regarding network status and data management, ensuring timely resolution and appropriate follow-up.
- Maintains compliance with HIPAA and other regulations, monitors work quality and timelines, and supports risk and cost-efficiency strategies.
- Develops and delivers training on dental processes for claims associates, collaborates in team meetings, and supports legal activities when needed (e.g., depositions, trials).
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WHAT YOU'LL BRING:
- Responsible for managing dental provider data such as maintaining the providers name, addresses, tax identification number, as well as, working closely with the DenteMax, network to ensure the correct information is on file and claims process accurately to the appropriate provider.
- Handles provider, customer, and internal inquiries, ensuring timely and accurate resolutions.
- Updates and verifies provider information across internal systems and external platforms.
- Develops training for claims staff and assists with legal proceedings as needed, while adhering to HIPAA and other regulations while maintaining high-quality data standards.
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
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PREFERRED:
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We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely! Fair Chance Notices #Circa
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Mutual of Omaha
paid holidays, 401(k)
Sep 11, 2025 