Intake and Discharge Coordinator - 10621

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

* Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

* Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

* Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

* Achieving excellence through continuous quality assurance, innovation and professional development.

* Using resources judiciously and effectively.

The Intake/Discharge Coordinator facilitates the intake, discharge, and housing navigation of residents temporarily housed in Coalition programs.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Acts as the point person for the day-to day operations Transitional Housing Intake and Discharge System; ensures smooth coordination of daily intake process receiving programs and property management.
• Understands contractual requirements and works with Program Manager to ensure Intake/Discharge Operations are meeting all targets.
• Identifies goals and strategies to better conduct integrated care and/or VA intake procedures, better serving the needs of homeless individuals.
• Communicates all process changes in Intake/Discharge arena to other CCH Programs, Partner Agencies, Funders, and other community stakeholders.
• Partners with Program Manager to complete data delivery to the appropriate funding, such as City of Denver, MDHI, VA and other investors and community partners.
• Provides ongoing housing case management and navigation services in conjunction with case management staff.
• Support crisis response and work variable hours as needed.
• Ensure timely & accurate recording of all clinical/non-clinical services, communications, and tasks in the EHR and other systems as required while maintaining complete up-to-date charts using the system and any future upgrades as directed.
• Performs other job duties as assigned.
• Education, Experience and Job Competencies
• Bachelor's degree in social work, counseling or similar field preferred.
• Experience working with vulnerable populations or public health highly preferred.
• Basic understanding of addiction and recovery processes.
• Understanding of issues related to homelessness including common physical & mental health conditions, recovery-oriented, evidence-based interventions, complexities within provided services, and trauma-informed care.
• Collaborates cross-departmentally with Coalition staff to grow & contribute to the success of program objectives, culture, & a positive working environment.
• Ability to build and maintain internal and external relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments.
• Approaches tasks with thoroughness and consistency and holds value for precision and thoughtful review of work to ensure strong outcomes.
• Must be able to communicate information clearly and effectively through multiple mediums to diverse audiences.
• Must be able to remain calm, think clearly, and apply sound judgement in high-pressure situations.
• Must be able to access and interpret information from computer screens and printed materials.
• Must be able to manage multiple projects in a dynamic environment with respective stakeholders.
• Must be able to adhere to process protocol.

Qualifications Summary

• Sound critical thinking and decision-making skills.
• Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with under served populations.
• Ability to take initiative to implement projects and pursue goals with minimal supervision.
Education and Work Experience
• Must have a valid driver's license.
• Microsoft Excel or other spreadsheet program experience is a requirement.
• Bachelor's degree or relevant experience in a related field is preferred.
• Experience serving homeless community or public health sector preferred.
• Excellent organization skills and willingness to work flexibly under pressure.

$23.22 - $27.85 an hour

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.