Administrative Medical Assistant

We are here for life's journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

• Clinical
  * Greets patients and verifies patient information, completes patient rooming tasks according to guidelines and standard work.
  * Provides written after visit summary, and medication/vaccine information.
  * May provide scripted patient information, assist in scheduling diagnostic testing, and follow up appointments. Completes accurate and timely documentation.
  (45%)
• Administrative
  * Answers phones, performs outreach, returns calls and messages.
  * Assists provider with clinical inbox management as appropriate and according to standard work.
  * Coordinates and schedules various trainings, meetings, and events.
  * Collects and maintains data to complete departmental weekly and monthly reports.
  * Orders and maintains supplies and equipment for the team. Prepares purchase orders and payment requests.
  * Replies to incoming requests and creates and/or coordinates outgoing communications.
  * Troubleshoots equipment breakdowns and escalates equipment issues.
  * Creates and maintains department files.
  (45%)
• Peer Resource and Training
  * Coordinate orientation and assist with precepting new Medical Assistants.
  * Provide guidance to assigned MA's related to the most effective work activities, strategic metrics, and improvement.
  * Collaborate with ACE (Ambulatory Care Education) for teaching Annual Skills Competency. (5%)
• Oversite of Sterile Processing
  * Responsible for equipment-ordering, maintaining, cleaning according to policy for assigned clinics.
  (5%)

• Post High School Diploma or Certificate Program Medical Assistant School Required

• 1-3 years Medical Assistant direct patient care experience in an outpatient setting Required and
• 1-3 years Office/clerical experience Required

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communicating - Communicating effectively orally and in writing as appropriate for the needs of the audience, expressing or exchange ideas by verbal communications.
• Coordination - Adjusting actions in relation to others' actions.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Time Management - Managing one's own time and the time of others.
• Proficient in Microsoft Office Suite (e.g., Word, Excel, PowerPoint)
• Ability to remain calm and effective in emergency situations.
• Knowledge of patient rights and laws relative to those rights, such as HIPAA
• Excellent communication skills both written and verbal
• Knowledge of examination, diagnostic, and treatment room procedures, and the ability to use medical equipment and instruments to administer patient care.
• Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Some experience with Learning Management Systems

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.