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Indirect Auto Loan Servicing Rep - Fairfield, NJ

Valley National Bank
$17.31 - $28.85 / hr
paid time off
United States, New Jersey, Fairfield
1 Passaic Avenue (Show on map)
Sep 24, 2025
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Indirect Auto Loan Servicing Rep
#25-1031
Fairfield, New Jersey, United States
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Job Overview

At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.

At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well.

The Indirect Auto Loan Servicing Rep is responsible for post-closing review and booking of consumer loan products (indirect auto, business and individual).

Expected Work Hours
40
Job Description
Responsibilities include but are not limited to:


  • Review loan documentation to ensure accuracy and completeness including amount, rate, term, vehicle descriptions, signatures and approvals.
  • Discount loans for booking. Compare amount financed to Dealer contract terms and calculate the loan amount financed when there is a difference in the loan approval terms. This includes amount financed, term and interest rate.
  • Book and fund loans.
  • Reconcile daily loans that are booked and funded to be in proof prior to submitting ACH funding file.
  • Resolve customer account issues.
  • Enters loan documentation into Harland, Dealer Track and Route One systems and follow up with auto dealerships for missing or corrected documents.
  • Ensure that loan officers' approval and conditions have been met.
  • Review underwriting exceptions with the Underwriting staff and resolve prior to booking loans.
  • Performs quality control of loans booked to ensure accuracy of set-ups in Miser and Smart Search. Ensure customer information has transferred from Harland system and that loan is booked and funded.

Requirements
Required Skills:


  • Knowledge of lending terminology and loan documents used in Indirect Auto Lending.
  • Ability to book, fund, and research information on indirect auto loans on the Harland to Miser system including field changes/modifications when necessary and history information.
  • Ability to read and interpret documents such as credit applications, approvals, loan documents, letters and procedure manuals.
  • Good communication skills both written and verbal.
  • Strong phone skills.
  • Basic math skills.
  • Strong attention to detail.
  • Basic PC skills using Microsoft Office, Word, Excel, and Outlook.
  • Ability to organize - prioritize daily work assignments.
  • Ability to handle multiple priorities simultaneously.
  • Ability to use strong interpersonal skills to clarify instructions from Auto Dealer Services and other bank representatives to resolve problems and correct discrepancies.


Required Experience:


  • High School Diploma or GED and a minimum of 2 years' loan servicing experience.
  • Bookkeeping or accounting experience preferred.
  • Associates Degree preferred.



Full-time/Part-time
Full-time
FLSA
Non-exempt
Location(s).
1 Passaic Ave, Fairfield , New Jersey 07004 , United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.


In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range Pay Range
The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.
$17.31 - $28.85 / hour
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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