Patient Access Representative- Surgery Center

MultiCare Health System
paid time off
United States, Washington, Yakima
Oct 13, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Monday to Friday, Schedule: 5:00am to 1:30 pm Position Summary Daily operation in pre-registration, scheduling and registration of outpatient, observation, inpatient and ED; Collective of accurate demographic information; Collection of correct insurance information for proper billing; Use of insurance management tools; Obtain correct insurance benefits (co-pays, deductibles, pre-certification, referrals and authorizations); Refer patients to financial advocate for charity care and other assistance; Time Management of patient flow; Self-motivation and professionalism; Excellent Communication skills; Department and House wide phone calls; Appropriate documentation as relates to patient accounts; Perform limited order entry; After probationary period, may train new employee's; Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age and cultural needs of the patients served on his/her a assigned location and with the upmost customer service providing a positive patient experience; Perform related duties as required. Responsibilities A high school diploma or GED required Hospital registration or Medical offices experience preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.06 - $25.98 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.