Description Tides Family Services is a nonprofit organization that is committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An \"Agency Without Walls\" our services are delivered in homes, communities, schools...wherever our youth are. Position Summary: As a YTC (Youth Treatment Center) Senior Caseworker, you will play a vital role in providing in-home and community-based support to clients and families across multiple locations. Your primary responsibilities include conducting strengths-based supervision, collaborating with an integrated team to develop treatment goals, provide resources, and perform routine assessments. Additionally, you will maintain crisis and trauma counseling services to ensure the safety of clients and their families. Performance Expectations/Key Challenges
- Provide in-home, juvenile justice and community strengths-based supervision to clients and families across multiple locations (3x face to face attempts daily and on-call responsibility according to 2/3-person team schedules) with targeted outcomes within an expected timeframe.
- Work collaboratively with across integrated team of caseworkers, behavioral assistants and clinicians to develop treatment goals, evaluation/utilization review, provide resources, advocacy, perform routine assessments, transportation, adaptive living skills and build relationships with clients and families.
- Maintain crisis and trauma counseling and other services to help ensure client and family safety.
- Build and sustain collaborations with community partners, including health, education, vocation, legal and family intervention providers with the goal of increasing access to services.
- Ensure quality service metrics are met through ongoing releases of information, permission forms, informed consent forms, treatment plans, treatment notes, utilization review forms, closing summaries, case review, daily ECHO reporting, and accuracy of data entry into TFS ECHO platform or other reporting measures.
- Serve as liaison/advocate between the program, juvenile justice system, community and surrounding neighbors to build partnerships.
- Support activities, services and programs that uphold NASW professional boundaries and culturally sensitive to clients and families.
- Attend and participate in all required program meetings across locations including; program coordinator meetings, biweekly supervision with leadership, run downs, and all staff meetings.
- Coordinate activities and resources that can benefit all clients and families within TFS.
Requirements Critical Knowledge/Skills
- 1 - 4 years experience in human services, healthcare, and other non-profit agencies.
- Demonstrates a safe, strengths-based environment while continuously using everyday supervision to teach, guide, and support youth and families with their goals and challenges to remain in the home and in their communities.
- Capacity for senior case management utilizing counseling techniques, program structure, guidelines and crisis intervention and to use metrics to ensure accountability.
Essential Roles/Experiences
- Strong crisis management, problem-solving, and interpersonal skills, particularly when working with youth of all ages.
- Managed in-home, juvenile justice and community strengths-based services to clients and families.
- Skilled in building relationships with internal team, stakeholders, clients and families, schools, law enforcement and other community resources.
Degrees/Certifications/Licenses
- Bachelor's degree - Required
- Valid driver's license and registered/inspected vehicle - Required
- Bilingual; Spanish, Portuguese, Creole - Preferred
Salary Range: $ 55,000-$60,000. Compensation will be determined based on the candidate's experience, education, language capacity, skills, and other qualifications relevant to the role, in alignment with organizational parity guidelines and market conditions. The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission driven candidates to apply. We are a PBN Best Place to Work recipient, a Safe Zone Certified Employer, and a Veteran Friendly Employer. Join our team!
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