New 
UX Researcher 2
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 14, 2025 | |
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OverviewWe are a team of product designers, UX researchers, content designers, and technical writers. Together with our PM and Engineering partners, we design product experiences that are trusted, human-centered, and easy to use, enabling our users to manage, protect and secure their digital environments with peace of mind. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are a collaborative, impact-driven UX Research team shaping the future of AI-powered Security at Microsoft. Our mission is to deeply understand customer needs and translate those insights into product strategies that deliver clarity, simplicity, and delight at scale. We partner closely with Design, Product, and Engineering to influence decisions from early concept exploration through launch and iteration. Our work spans foundational research, evaluative studies, and strategic foresight, ensuring that every experience we ship is grounded in evidence and designed for real-world impact. If you're passionate about solving complex problems, advocating for users, and driving innovation in a fast-evolving tech landscape, you'll thrive here. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesWork with stakeholders to understand research needs and develop research plans for your product area. Partner closely with design, program management, customer experience, and data science to develop a deep understanding of our customers to inform the product roadmap. Pull from a broad portfolio of research techniques from generative to evaluate product and design decisions throughout the entire product cycle. Use AI tools where applicable to make your research process more efficient. Design, execute, and analyze research to deliver insightful and actionable results. Communicate research findings in clear and compelling ways to all levels of the product team, with ability to explain methodology, insights, and design recommendations. Build a trusted partnership with stakeholders to inform the roadmap for your area. Contribute to the formation of the research culture across our team. | |