Office Operations Assistant - Full Time - Days - Farmington Hills

Shift: Days 8:30 AM- 5:00 PM. No weekends.

Experienced front desk for busy orthopedic clinic with 3 locations- Farmington Hills, Novi, and Livonia.

GENERAL SUMMARY: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.