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American Girl NYC - Merchandise Handler Lead (SST)

Mattel, Inc.and Subsidiaries
United States, New York, New York
Oct 27, 2025
Posting Title American Girl NYC - Merchandise Handler Lead (SST)
Requisition Number R235273
Company American Girl Retail
Location New York, New York
Address 75 Rockefeller Plaza
Zip Code 10019
Job Category Sales
Pay Range USD $19 and $20 Hourly

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Seasonal Lead Merchandise Handler position is part of the American Girl NYC store team

Must Be 18yrs + and*Must be available to work open and close shifts, weekends, and holidays.

The Opportunity:The American Girl storeis looking for a dynamic individual as a Seasonal Lead Merchandise Handler to assist in the management of the back of house operations and to provide leadership and direction to the department team. The individual we seek demonstrates initiative, can work independently and can prioritize daily tasks to meet changing business needs.

What Your Impact Will Be:

*Monitor and supervise placement of merchandise both on the selling floor and in the stockroom according to visual, safety and efficiency standards.

*Supervise and verify incoming and outgoing trailers and manifests.

*Assume leadership role in absence of Assistant Operations Manager; troubleshoot when needed.

*Promote team environment; coach and motivate department members; delegate and develop skill set of team; provide regular and constructive feedback.

*Communicate internal and external concerns to manager; communicate company, store and department information to associates.

*Assist in troubleshooting and maintenance of store's PC's and registers.

*Perform additional duties and tasks as assigned such as ordering store supplies and staff scheduling.


  • 6 months to 2 years of experience with merchandise handling, inventory and maintenance issues, preferred.

*Experience in maintaining/troubleshooting IT and POS equipment, preferred.

*Ability to lift up to 30 lbs.

*Must be available to work open and close shifts, weekends, and holidays.

Mattel is an Affirmative Action/Equal Opportunity Employer

F/M/Disability/Vet

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