New

Coordinator of Building Services (Security and Visitor Services Specialist)

Rutgers University

life insurance, employee discount

United States, New Jersey, New Brunswick

Oct 28, 2025

Position Details

Position Information

Recruitment/Posting Title	Coordinator of Building Services (Security and Visitor Services Specialist)
Job Category	URA-AFT Administrative
Department	J Voorhees Zimmerli Art Museum
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Coordinator of Building Services (Security and Visitor Services Specialist) for J voorhees Zimmerli Art Museum. Reporting to the Manager of Operations, the primary responsibilities of this position are the safety and security of the facility, staff, visitors and collections, and overseeing visitor services. Among the key duties of the position are the following: Supports the museum by developing various policies and protocols for reception desk and gallery attendants, covering operating hours, galleries, tours, special events and collaborates with staff across the museum to develop and implement new strategies for visitor engagement. Handles reception and gallery attendants are the first point of contact for visitors and provides information about the museum, the exhibitions, education, and assistance to guests throughout their visit. Works Tuesday through Saturday and is responsible for the opening and closing of the museum during regular hours, including weekends and after- hours for special events and programs. Handles the successful daily operations of the museum experience, including interaction with the campus community and general public. Supervises museum security. Hires, trains, and schedules student gallery attendants (includes reception desk personnel). Acts as liaison to Campus Security. Develops and implements student gallery attendant training programs and security policy.
FLSA	Nonexempt
Grade	03
Salary Details
Minimum Salary	52602.480
Mid Range Salary	64788.980
Maximum Salary	76975.480
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	Bachelor's degree or an equivalent combination of education and/or experience.
Certifications/Licenses	Must have or be willing to obtain within six months of employment a valid CPR certification.
Required Knowledge, Skills, and Abilities	Must have or be willing to obtain within six months of employment a valid CPR certification. Excellent communication skills. Proficiency in speaking and writing English.
Preferred Qualifications	One 1-year museum security experience, two (2)-years customer service experience and 1-year supervisory experience. First Aid certifications. Demonstrated social and cultural competency and commitment to diversity, equity, accessibility and inclusion. High-performing and motivated leadership. Good management skills. Experience building and managing a team in a customer-service environment. Knowledge of museum security protocols.
Equipment Utilized	Proficiency in Microsoft Word, Outlook, Excel and database applications.
Physical Demands and Work Environment	Ability to lift up to 30-50 lbs. Ability to walk and stand for extended periods of time.
Special Conditions	Must be willing to work a flexible schedule including weekends and evenings. Mandatory overtime as needed.

Posting Details

Posting Number	25ST2227
Posting Open Date	10/28/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	College Ave (RU-New Brunswick)
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement