Enterprise Applications Director

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Enterprise Application Director is responsible for the overall strategy, management, and optimization of the organization's enterprise application portfolio. This includes leadership of product teams across D365, Workday Financials, ServiceNow, .Net Development, Power Platforms, Integrations, iCertis, Retain, and Level 3 Enterprise Applications Support. The role ensures that enterprise platforms enable business objectives, maintain operational excellence, and drive innovation through continuous improvement and integration. The director also serves as a key IT leader in merger and acquisition (M&A) activities, ensuring seamless application integration, data migration, and process alignment. Additionally, the role acts as the technical liaison with Microsoft, driving collaboration, innovation, and maximizing value from the partnership.

Strategic Leadership

• Define and execute the enterprise applications strategy aligned with business priorities and IT objectives.
• Partner with business leaders to translate organizational needs into technology roadmaps.
• Provide thought leadership on emerging trends in ERP, HCM, ITSM, and enterprise application ecosystems.

Mergers & Acquisitions (M&A)

• Lead IT application integration strategy and execution during acquisitions, divestitures, and mergers.
• Oversee due diligence for enterprise applications, ensuring risk identification and mitigation.
• Plan and manage system migrations, data consolidation, and process harmonization across platforms.
• Collaborate with cross-functional leaders to ensure smooth onboarding of acquired entities into the enterprise application ecosystem.

Team & Portfolio Management

• Lead and mentor product teams responsible for enterprise platforms and application support.
• Manage budgets, resource allocation, and performance metrics for the enterprise applications portfolio.
• Promote an agile and product-focused delivery model.

Technology & Operations

• Ensure enterprise applications are secure, reliable, and compliant with organizational and regulatory standards.
• Oversee lifecycle management of applications, including upgrades, enhancements, and decommissioning.
• Drive integration initiatives across platforms to improve efficiency and user experience.
• Provide oversight and resolution for Level 3 support and escalations.

Governance & Compliance

• Establish governance standards for application usage, enhancements, and upgrades.
• Monitor compliance with audit, security, and regulatory requirements.
• Define and track KPIs to measure system performance, adoption, and value delivery.

Innovation & External Partnerships

• Serve as the primary technical liaison with Microsoft, driving alignment between the organization's application roadmap and Microsoft's platform strategy.
• Collaborate with Microsoft account teams to leverage product innovation, licensing, and support services.
• Introduce automation, analytics, and digital solutions to optimize processes.
• Evaluate vendor offerings and negotiate contracts to maximize technology investments.
• Continuously assess opportunities for improvement and modernization within the application landscape.

Education & Experience

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (Master's preferred).
• 10+ years of progressive leadership experience managing enterprise applications in a large-scale environment.
• Demonstrated success leading ERP, HCM, ITSM, development, and integration teams.
• Experience leading IT application activities in mergers and acquisitions is highly desirable.
• Technical & Leadership Skills
• Proficiency in enterprise platforms such as Microsoft Dynamics 365, Workday Financials, and ServiceNow.
• Strong background in application integration, middleware, and custom development.
• Knowledge of IT governance, compliance, and security frameworks.
• Proven ability to manage vendor relationships, including strategic partnerships with Microsoft.
• Exceptional communication, problem-solving, and stakeholder engagement skills.
• We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening.

Success Attributes

• Strategic mindset with the ability to align technology solutions to business objectives.
• Collaborative leader with a track record of cross-functional influence.
• Results-driven with a focus on operational excellence and measurable outcomes.
• Continuous learner with a passion for innovation and digital transformation.

#LI-Remote

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

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