ISP/OSP Specialist Jr.

Description

More About the Role:
The Digital Modernization Group at Leidos has an opening for the Navy's Service Management, Integration and Transport (SMIT) Piers Connectivity Services program as an Inside Plant/Outside Plant (ISP/OSP) Enterprise Piers Connectivity Architecture (EPCA) Technician. The SMIT contract will provide secure end-to-end Information Technology (IT) services to more than 400,000 hardware devices and 600,000+ users at over 1,600 Continental United States (CONUS) sites and over 82 OCONUS site across Asia, Europe, and the Middle East; constituting one of the largest combined networks in the world.

Under the Piers Connectivity Services portion of the contract, the Leidos team will provide pier side connect/disconnect service, network administration, and fiber optic cable repair supporting US Navy vessels arriving and departing from piers throughout the CONUS Theatre.

What You'll Get to Do:
The ideal candidate will manage day-to-day operations within the EPCA, supporting the connection and disconnection of U.S. Navy vessels. Core responsibilities include fiber cable and connector testing and cleaning, asset management, inventory tracking, and acting as the primary interface between vessel personnel, site leadership, and internal stakeholders.

The candidate will be expected to obtain critical skills through advanced training and certification programs and participate in regular status meetings with the project team. They will collaborate with team members to achieve project goals, adhere to established schedules, and resolve technical or operational issues as they arise.

Key performance expectations include meeting service level agreements for ticket creation, responding to vessel trouble calls, and assisting with monthly inventory reporting. A strong focus on IT services and a working knowledge of Navy networks and piers connectivity requirements are essential.

This role will serve as an ISP/OSP EPCA Technician supporting the Piers Connectivity Services Program and the SMIT contract. The technician will provide accurate, timely task execution updates to both the Government and the Piers Site Operations Lead. They will work closely with network operations technicians during engineering activities, pier connectivity actions, and the maintenance, repair, and replacement of cables.

Primary Responsibilities:
*Perform all tasks within scope and consistently meet service targets for connecting and disconnecting vessels at assigned pier locations.
*Support schedule adherence by following leadership direction, executing assigned tasks, and providing timely progress updates.
*Foster a collaborative work environment by working closely with fellow technicians and actively participating in knowledge sharing and cross-training activities.
*Follow Standard Operating Procedures (SOPs) to carry out daily tasks, including riser inspections and cleaning, vessel connection/disconnection, cable inspection, and cable repair to restore full mission capability.
*Leverage existing technical documentation-including "as-is" baseline information, SOPs, local procedures, and workload data (tickets)-to meet Service Level Requirements (SLRs) and performance metrics.
*Perform asset inventories and reconciliations as directed, ensuring accuracy and accountability.
*Coordinate the shipment of replacement parts, repair tools, test equipment, consumables, and other operational supplies.
*Maintain professional, transparent, and respectful working relationships with customers, leadership, and team members.
*Serve as a mentor to junior personnel, offering guidance and opportunities to develop project management skills.
*Support fiber cable repairs related to the Piers Connectivity Services Program at your designated location.

Physical Requirements:
*Must be able to lift and carry up to 50 lbs. for distances of up to 100 feet and lift 25 lbs. vertically using ladders.
*Must be capable of working in confined spaces (e.g., raised floors, communication closets) and noisy environments (e.g., data centers, operations centers). Must be able to sit or stand for extended periods, up to 8 hours at a time.
*Must be able to use basic hand tools (e.g., screwdrivers, wrenches).
*Must have normal color vision for identifying wire and cable colors, and correctable vision to 20/20 or better for reading schematics, test equipment, and display screens. Must have depth perception to judge distances and work safely in elevated (ladders) or confined spaces.
*Must be able to operate and interpret results from digital test equipment such as Optical Time-Domain Reflectometers (OTDRs) and Optical Loss Test Sets (OLTS).
*Must be able to drive a corporate vehicle to various work sites for project execution and troubleshooting; a valid state-issued driver's license is required.

You'll Bring These Qualifications:
*High school diploma with a minimum of 2 years of relevant experience.
*U.S. Citizenship is required.
*Must be able to obtain and maintain an active DoD Secret Clearance.
*Demonstrated expertise in IT enterprise operations.
*Proficiency in Microsoft Office Suite for reviewing and maintaining program documentation.
*Strong analytical skills with the ability to clearly communicate findings to leadership.
*Ability to multi-task, self-prioritize, and work independently in a fast-paced, dynamic environment.
*Excellent oral and written communication skills.
*Strong customer service orientation and a collaborative, team-first mindset.
*Strategic thinking and effective problem-solving skills with a results-driven approach.
*Basic understanding of the technical scope of the project.
*Highly organized with strong time management and interpersonal skills.
*Professional demeanor and experience working with stakeholders at all organizational levels.

These Qualifications Would be Nice to Have:
*Prior experience with fiber optic cabling installation, testing, and repair.
*NAVSEA Shipboard Fiber Certification (KITCO or equivalent).
*Cisco Certified Support Technician (CCST) - Networking Certification.
*Valid DoD 8570 IAT Level II Certification (e.g., Security+ or higher).
*Strong leadership capabilities and the ability to mentor others.
*Self-motivated and self-directed with a high degree of initiative.
*Strong organizational skills with attention to detail.
*Ability to prioritize and manage workload independently.
*Excellent collaboration and relationship-building skills.
*Independent decision-making ability and sound judgment.
*Creative and analytical thinker with the ability to approach problems from multiple perspectives.
*Effective communicator across all levels of an organization-from subject matter experts to senior leadership.
*Ability to assess problems both at the micro (task) and macro (organizational impact) levels.

NGEN

At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."

If you're already scheming step 20 while everyone else is still debating step 2... good. You'll fit right in.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.