New

PC Plant Support

TEKsystems
$15.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Kokomo
Oct 29, 2025
Level 1 User Support: Day-to-day responsibilities: * Serving as initial point of contact for internal applications, hardware, mobile and remote technology in a manufacturing environment * Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system * Following up on any outstanding issues with customers regarding status and closure of incidents/requests * Troubleshooting and resolve hardware, software and network problems * Document procedures, FAQs, and inventory of assets * Able to Isolate problem trends and complete troubleshooting efforts for recurring problems until discovery of permanent solutions. * Provides technical advice to executive-level and their assistant based on developed expertise in the field of IT * Provide extraordinary IT support to customers at the C-level, and ensure high level of customer satisfaction * Build trust and good relationship with customer and act as a bridge between customer and consulting group for new business opportunities * Company Security program administrator * Company VPN administrator * Company IT policy and application form creation * VIP support, Business travelers support * IT server room cleanup and follow up all kind of issue in IT room * Network issue checkup and cooperation with Network team * File server issue checkup and cooperation with Server team * PC and laptop repair and software issue solving skill * Security application management * Windows and printer issue solving skill * Server and Network basic knowledge Skills: * Strong working knowledge of core applications including Windows 7/10/11, Microsoft Office, Imaging Software, SCCM and Active Directory * Excellent problem-solving, communication and interpersonal skills * Ability to prioritize and organize work to meet defined SLA's * Android mobile in corporation experience is a plus * Strong understanding of server or network basic skills Additional Skills & Qualifications * Bachelor's degree preferred with at least 1+ years of Corporate Tech Support experience, * Must be willing to travel up to 10 % of time * 8am - 5pm working hour * Sometime, Need to work at night and Saturday and Sunday If it is required Pay and Benefits The pay range for this position is $15.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kokomo,IN. Application Deadline This position is anticipated to close on Nov 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.