Account Manager Cloud Network Services

The Account Manager is responsible for achieving financial objectives within assigned customer accounts. This role involves full ownership of the sales process, including opportunity and offer strategy, pricing files, sales opportunity creation and maintenance, and order forecasting. The Account Manager builds and manages strategic customer relationships across broad product or business areas, develops sales strategies to meet revenue and service goals, and actively participates in pricing discussions and contract negotiations. Additionally, they provide professional support to drive order generation.

Take ownership of large or medium-sized global/regional customer accounts, managing multiple portfolios or a specific portfolio with a significant sales target. Identify and cultivate high-impact business opportunities by analyzing key internal and external factors such as customer needs, Nokia's portfolio, and the competitive landscape. Build and sustain long-term relationships with senior customer executives, leveraging deep industry knowledge and market insights to align with corporate goals and enhance personal effectiveness. Drive collaboration across sales, pre-sales, and cross-functional teams, using a strong understanding of operational models and processes to craft innovative, value-driven proposals for customers and Nokia. Play an active role in pricing strategies and contract negotiations, contributing to deals that deliver measurable mid-term business impact. Support continuous improvement initiatives across products, services, and processes to maintain Nokia's competitive edge. Influence the Level of Authority (LoA) process from a strategic business and commercial standpoint. Shape strategic decisions within your defined scope-whether by portfolio, geography, or customer segment-that impact the broader Customer Team (CT), Global Customer Business Team (G/CBT), or wider organization. Solve complex and novel challenges through advanced analytical thinking and judgment, developing differentiated sales strategies that set Nokia apart.

You Have:

• A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

• Over 15 years of experience in Packet Core projects, demonstrating deep technical expertise and strategic insight.

• Strong hands-on knowledge of Packet Core components, including MME, S/PGW, AMF, SMF, and UPF.

• Proven experience working with Nokia Packet Core equipment such as cMM, cMG, and NRD.

• Familiarity with Nokia Applications equipment, including NOrC, Analytics, Charging, UIV, and AI-based solutions.

• Exposure to Account Management tools and processes, including platforms like Salesforce (sCRM), showcasing a solid grasp of customer engagement and sales lifecycle management.

• Recognition as a senior sales authority at the global or regional level, serving as a trusted expert and best-practice resource across organizational boundaries.

• Experience leading functional or cross-functional business teams, managing complex projects with significant resource requirements and risk.

It would be nice if you also had:

• Working knowledge of Linux.

• Basic understanding of Project Management principles.

• Proficiency in Microsoft Office tools and collaboration platforms such as Teams.