New

Data Center Support Tech I

TEKsystems
$21.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Sterling
Nov 01, 2025
Job Title: Technical Support Technician I Compensation: $23.50 per hour Project Details: * Duration: 3-month contract with potential for extension or conversion to full-time AWS employee. * Location: Must be able to travel across all of IAD (Northern Virginia). Assignment will be provided; flexibility required. * North: Ashburn, Sterling, Herndon, Reston * Middle: Chantilly * South: Manassas, Haymarket, Gainesville Top Skills - Must Haves: * Technical support * Troubleshooting * Cabling Daily Responsibilities: * Prepping, running, and installing cables OR receiving racks (assignment will be provided; flexibility required). * Ability and willingness to work on top of a 12-foot ladder. * Perform physical tasks for 8+ hours per day. Shift Options (Assignment will be provided; flexibility required): * Monday-Friday, core business hours (approx. 8:00 AM-4:00 PM) * Tuesday-Saturday, core business hours * Wednesday-Sunday, core business hours Secondary Skills - Nice to Haves: * General IT support experience * Familiarity with data center environments Job Description Summary: Provides technical support to end users on a variety of issues. Responsibilities include: * Identifying, researching, and resolving technical problems. * Responding to telephone calls, emails, and in-person requests for technical support. * Documenting, tracking, and monitoring issues to ensure timely resolution. Requirements: * Associate's degree in a related field (preferred) or equivalent experience. * 0-3 years of experience in technical support or related area. * Knowledge of commonly used concepts, practices, and procedures in IT support. * Ability to follow instructions and pre-established guidelines. * Works under immediate supervision; reports to a manager or supervisor. Employee Value Proposition (EVP): * Opportunity for contract extension or conversion to full-time AWS employee. Work Environment: * Travel required across Northern Virginia (IAD region). * Physical work including ladder use and cable installation. Business Drivers / Customer Impact: This role supports critical data center operations for AWS infrastructure across Northern Virginia. Job Type & Location This is a Contract position based out of Sterling, VA. Pay and Benefits The pay range for this position is $21.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sterling,VA. Application Deadline This position is anticipated to close on Nov 6, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.