NAC Maintenance Manager

COMPANY INFORMATION

Saltchuk Aviation is a family of diversified air cargo and aviation services companies. We operate Part 121, 135 and 145 certificates. We create connections by serving customers and communities in the U.S with reliable and efficient aviation services.

Saltchuk Aviation employs over 1100 employees in the air cargo, ground handling, aircraft maintenance, aviation logistics, and air freight on-demand charter sectors across six operating companies. Across its portfolio, Saltchuk Aviation transports over 380 million pounds of freight annually.

Specifically, Saltchuk Aviation operating companies/brands include:

Northern Air Cargo:(NAC) is a scheduled cargo airline based in Anchorage, Alaska. As the largest all-cargo airline in Alaska, NAC operates aircraft throughout our network, including Alaska and Hawaii. The airline operates out of primary bases at the Ted Stevens Anchorage International Airport and the Daniel Inouye International Airport in Honolulu. The mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our customers and create a place for employees to build long-term careers.

Northern Air Maintenance Services, LLC: (NAMS) is a Part 145 certified repair station that provides maintenance/ground services to a major oil exploration and production company on a year-round basis. In addition to maintenance services, NAMS provides all below-wing services including baggage handling, catering, aircraft servicing, passenger loading, etc.

Ryan Air, Inc.: (Ryan), a Part 135 air carrier, operates a fleet of 23 aircraft including Cessna 207's, Cessna 208's, Casa 212's, SAAB 340's, and Pilatus PC-12's and utilizes a hub-and-spoke model to deliver bypass mail, general freight, and to a smaller extent, passengers to over 70 villages in rural Alaska.

Aloha Air Cargo: (AAC) is the largest air freight carrier in the state of Hawaii and is a vital transportation provider to business, government, and non-profit entities. AAC moves approximately 350,000 pounds of diverse cargo, including perishables and priority packages, per day to all the major destinations (Honolulu, Kahului, Lihue, Kona, and Hilo).

Aloha Tech Ops: (ATO) provides aircraft maintenance and repair services to several airlines flying to all the major destinations in Hawaii. ATO provides over 2,000 pre-departure checks monthly to its various customers.

BENEFITS

• Comprehensive insurance programs including medical, dental, and vision
• Company-provided benefits include life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits like fitness, transportation, and tuition up to $5,250 annually
• Plus, many employee discounts with major retailers

Position Summary

The Manager of Aircraft Maintenance is a key leadership role responsible for the safe, efficient, and on-time completion of all assigned maintenance work across the NAC aircraft fleet. This manager will supervise, and lead assigned Maintenance Technicians and Lead Maintenance Technicians.

This role requires oversight of all maintenance activity, including direct supervision of shift scheduling and operations, coordination with other departments, strict compliance with FAA regulations and company policies. The Manager of Aircraft Maintenance will be responsible for leading, mentoring, motivating, and developing a high-performing professional maintenance team while enforcing rigorous standards of safety, quality, and efficiency.

The Manager of Aircraft Maintenance will lead and supervise the aircraft maintenance team of technicians and lead technicians. The manager will assume the temporary responsibilities of the Director of Maintenance (DOM) when required in the absence of the DOM.

Key Responsibilities

Leadership & Oversight

• Team Management: Manage and lead the aircraft maintenance team, including Maintenance Lead Technicians and Maintenance Technicians.
• Performance: Provide performance reviews, professional development, and discipline as needed.
• Staffing & Training: Assign personnel based on qualifications and ensure ongoing training and certification are completed.
• Hangar Operations: Assign Hangar Tasks and Project responsibilities as required.
• Quality Coordination: Coordinate communication with the NAC Director of Quality Control on upcoming scheduled maintenance inspections to ensure positive separation between Maintenance Production and Quality Control.
• Other Duties: Perform other duties as assigned by the NAC Director of Maintenance.

Maintenance Operations

• Supervision: Supervise all maintenance, both scheduled and unscheduled, performed on company aircraft.
• Compliance: Ensure compliance with NAC maintenance manuals, FAA regulations, manufacturer bulletins, and internal policies.
• Aircraft Status:




• Monitor Aircraft Status Board and ensure timely, accurate communication of aircraft availability and updates with NAC Flight Followers and/or AireXpert.
• Monitor Aircraft Cycles and Flight Hours to ensure all inspections and maintenance tasks are completed before expiration.
• Monitor and communicate MEL/DMI/CDL "Open" and "Closed" status with NAC Flight Followers.




• AOG Procedures (Aircraft on Ground): When an aircraft enters AOG status, ensure the Lead Technician opens an AireXpert narrative, states the Log Page Discrepancy, and communicates the status and updates (Advise Time/Return to Service) to NAC Flight Followers and/or AireXpert.
• Documentation: Maintain turnover logs, log pages, and records of all maintenance activities.




• Ensure Lead Technicians audit all work packages, inspection forms, log pages, and records for accuracy and timely submission to NAC QC Records.
• Update, monitor, check Part Number Effectivity, and audit TRAX for correctness and completion in a timely manner.




• Logistics: Control MEL usage and request/expedite parts when necessary.
• Release: Monitor planned maintenance tasks and ensure all work performed is documented prior to aircraft release for flight.

Planning & Coordination

• Scheduling: Manage shift schedules, approve overtime, and monitor attendance/sick leave.
• Hiring: Responsible for hiring Maintenance Positions as operational requirements dictate.
• Interdepartmental: Coordinate with NAC departments including Quality Control, Stores, Training, Flight Following, and others as required.
• Procurement: Oversee procurement of parts, tools, and equipment for maintenance operations.
• Downtime: Collaborate with other departments to minimize aircraft downtime and support flight schedules.

Quality & Safety

• Standards: Ensure maintenance is performed using FAA-approved parts and data.
• Culture: Promote and enforce a strong safety culture and monitor for safe work practices.
• Incident Response: Ensure timely injury reporting and incident documentation (via Red Injury Folder/Nurse Triage process) and complete follow-up investigations as required.
• Improvement: Make recommendations for continuous improvement in quality and safety programs.
• Investigation: Investigate maintenance-related issues and implement corrective actions.

Documentation & Reporting

• Ensure proper documentation of maintenance, inspections, and corrective actions.
• Provide reports and updates to the NAC Director of Maintenance.
• Represent the maintenance department in interdepartmental meetings.

Requirements Education

• Required: FAA Airframe & Powerplant (A&P) Certificate.
• Preferred: Bachelor's degree in aviation maintenance.

Experience

• Minimum 5 years of experience in aircraft maintenance.
• Minimum 5 years of experience in a supervisory or managerial role.
• Experience returning aircraft to service or equivalent deemed acceptable by the Director of Maintenance.
• Strongly Preferred: International operations experience.

Skills

• Proficiency in Microsoft Office and maintenance software (TRAX preferred).
• Strong leadership, team building, and communication skills (written and verbal).
• Analytical thinking and problem-solving ability.

Other Requirements

• Valid driver's license and clean driving record.
• Must pass drug screening, background check, and obtain TSA clearance.
• Willingness to travel up to 20%.

Work Environment & Physical Demands

• Work settings include office, hangar, and outdoor ramp; exposure to noise, weather, fumes, and wet/icy surfaces.
• Must be able to sit, stand, see, hear, and speak.
• Must be able to occasionally lift up to 50 pounds.

Disclosure

The intent of this description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.