Ski Guest Services J1 W&T Winter 25/26

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor.

Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, ski school and Hobbits and Ski Patrol.
• Frequently assists guests in resolving queries regarding all other aspects of the Resort such a s lodging, activities, transportation and F&B.
• Assists guest in lost and found items/persons, recording reports of stolen or lost items and distribution of found items to the appropriate owners.
• Responsible for distributing information to guests and associates for all aspects of the ski area such as; trail conditions, events and activities, lift opening and closings and daily announcements.
• Administers daily ticket sales using ticket computer system.
• Administers daily computer system opening and closing in RTP station.
• Administers daily closing cash outs and balancing end of day deposits.

• High school diplomia or equivalent.
• Full and part time positions availabe.
• Must be able to work flexible shifts, including weekends and holidays.
• Must have excellent organizational, supervisory and customer service skills.
• Must be able to work well under stressful situations and handle challenges in a professional manner.

Omni Hotels & Resorts is an Equal Opportunity Employer