Technical Writing Apprentice

Develop and expand your skill set and strengthen your portfolio while enjoying your work as a Technical Writing Apprentice.

The Jack Henry Knowledge Enablement Technical Writing team is dedicated to producing high-quality technical publications, training resources, tutorials, and video guides in support of JH brands, products, and services. We are seeking an individual with both creative and technical aptitude to collaborate remotely with our experienced industry professionals as we develop content for diverse audiences within a dynamic environment.

As part of our team, you will encounter varied assignments each week-such as developing video tutorials, authoring training manuals for educational teams, and contributing to department newsletters. You will engage in cross-functional collaboration, participate in project brainstorming sessions, and learn essential technical writing skills that add value to our department. The ideal candidate is self-driven, able to meet tight deadlines, and demonstrates strong teamwork. Familiarity with XML and DITA is helpful, though not required.

Perks of being a Technical Writing Apprentice:

• Flexible hours
• Remote work environment
• Generous hourly pay
• Goal-oriented targets
• Training and orientation
• Clips for your writing portfolio
• Frequent professional feedback
• 6-months of real-world experience

Come join a team of like-minded people who know the meaning of value. Then show us what you can add.

Work Location and Schedule
This apprenticeship opportunity is available to candidates authorized to work in the United States, excluding residents of California due to state-specific employment regulations. The role is designated as remote and part-time, with a standard schedule of 24 hours per week. Specific work hours will be determined in coordination with the selected candidate during the onboarding process.

Program Duration and Compensation
The apprenticeship is scheduled to begin on January 12, 2026, and conclude on June 30, 2026. Compensation is set at $22.00 per hour. This position is classified as non-benefits eligible and does not include participation in company-sponsored benefit plans.

Employment Continuation
Continuation of employment beyond the apprenticeship period is not guaranteed. However, apprentices who successfully complete the program and demonstrate alignment with business needs may be considered for future employment opportunities.

What you need to have:

• Currently pursuing or recently completed education or training in English, Communications, Technical Writing, Instructional Design, Journalism, or a related discipline. This may include undergraduate or graduate programs, professional certificates, bootcamps, workforce development programs, or other nontraditional learning pathways.
• Demonstrated proficiency in written communication, including grammar, clarity, structure, and tone appropriate for technical and instructional audiences.
• Be able to work 24 hours per week throughout the 6-month apprenticeship.
• Meet legal requirements to work in the U.S. for an indefinite period of time without the need for sponsorship.

What would be nice for you to have:

• Familiarity with XML and DITA standards is advantageous but not required for consideration.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline-it's the foundation of how we work, collaborate, and grow together.

As an apprentice, you'll have the opportunity to build meaningful experience while contributing to real projects that support our business priorities and shape the future of financial technology. Our structured apprenticeship program offers hands-on learning, exposure to innovative teams, and mentorship designed to support your growth-whether you're launching a new career, expanding your skill set, or transitioning from another field.

Your contributions will make an impact, and you'll be part of a company that values integrity, curiosity, and connection.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visitour Corporate Responsibility siteto learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer andwe are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.