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General Clerk I

ServiceSource, Inc.
tuition assistance, 403(b), retirement plan
United States, Maryland, Baltimore
31 Hopkins Plz Ste 1600 (Show on map)
Nov 04, 2025

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Salary/Hourly Rate:$17.75

Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. These duties and responsibilities will be rated on the Annual Performance Review.

* Transport incoming mail/packages to x-ray machine for security screening.
* Transfer mail equipment from loading dock to Mail Center for sorting.
* Sort and prepare mail for distribution.
* Deliver and collect mail to designated mail stops twice a day.

Additional Responsibilities
* Maintain a record of overnight packages and expenditures for incoming and outgoing mail.
* Prepare and batch incoming mail for digitization.
* Deliver accountable mail items to appropriate mailstop locations.
* Follow HAZMAT procedures for handling potentially hazardous mail.
* Process incoming accountable mail items utilizing SendSuite tracking system.
* Process outgoing mail via FedEx and USPS on the SendSuite Live system.
* Participate in all training required by funding source(s) as required.
* Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)
* High School Diploma, or General Educational Development (GED) required.
* One year experience in related field preferred.

Knowledge, Skills, and Abilities
* Must be able to work well with people internally and externally at all levels of the organization.
* Ability to perform routine tasks on various classes of mail.
* Ability to work on repetitive tasks for long periods of time with minimal supervision.
* Abillty to opeatate various mail processing machines.
* Good reading and writing skills.
* Basic knowledge of various delivery couriers and differenence classes of mail.
* Excellent verbal communication skills.
* Ability to interpret instructions furnished in written, oral, diagram or schedule form.
* Ability to operate computer using Microsoft Office. Basic typing skills.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employeefrequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb orbalance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, and sit.

Theemployee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,peripheral vision, depth perception, and ability to adjust focus.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

  • Health coverage for you and your family through Medical, Dental, and Vision plans.

  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

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