Director, Replenishment

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Director, Replenishment oversees the strategy and execution of replenishment and guides the overall FOB inventory vision. Using a data-driven approach, the Director determines fulfillment and allocation direction to drive inventory productivity, sales, and margin. This leader manages a team responsible for executing replenishment strategies for a specific area of business (e.g., Apparel, Home, Center Core). The Director collaborates closely with MP&A counterparts, merchandising, planning operations, and assortment planning to deliver business results.

What You Will Do

• Lead FOB-level strategic inventory initiatives, including inventory productivity, centralized fulfillment, network strategy, and capacity and throughput planning.
• Guide overall replenishment strategy and lead a team responsible for executing replenishment processes.
• Directly manage a business scope that includes creating replenishment purchase orders (POs), generating in-season replenishment forecasts, identifying inventory risks and opportunities, and tracking channel receipts.
• Provide direction on allocation strategy, including recommendations for optimal need calculations in the allocation system.
• Promote the use and adoption of analytical tools to drive sales, improve inventory turnover, and reduce markdowns.
• Build and maintain strong partnerships with Merchandise Planning, Planning Operations, Assortment Planning, and Buying teams to gather inputs for accurate demand forecasting and inventory optimization.
• Offer strategic input during merchandise financial planning, with a focus on developing accurate channel receipt plans.
• Share preseason flow recommendations with Assortment Planners to inform planning decisions.
• Identify opportunities for improvement in allocation and replenishment processes and create actionable implementation plans.
• Oversee the training and development of the inventory management team to build functional expertise and support performance goals.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Leadership: Proven ability to lead and develop high-performing teams. Demonstrates strategic thinking, decision-making, and a strong sense of ownership. Effectively manages change and drives continuous improvement.

Communication: Strong communication, storytelling, and presentation skills. Practices open and continuous communication, values transparency, and presents information clearly and concisely across all levels of the organization.

Analytical Thinking: Exceptional analytical and quantitative skills with the ability to leverage data for decision-making. Adept at identifying trends, forecasting demand, and optimizing inventory strategies to improve productivity, sales, and margin.

Inventory and Replenishment Expertise: In-depth knowledge of replenishment strategy, demand forecasting, inventory optimization, and allocation planning. Experience with hold and flow optimization and execution, as well as service level and risk management.

Collaboration and Influence: Strong interpersonal skills with the ability to build partnerships and influence cross-functional teams including Merchandising, MP&A, Planning Operations, and Assortment Planning.

Problem Solving and Judgment: Demonstrates strong reasoning ability and independent problem-solving skills. Capable of identifying and addressing issues proactively and directly.

Execution and Planning: Ability to design, plan, and execute complex replenishment and inventory strategies. Detail-oriented with a focus on operational excellence and performance measurement.

Technical Proficiency: Comfortable working with advanced planning tools and analytics platforms. Skilled in promoting the adoption of systems and tools that improve inventory management and business outcomes.

Who You Are

• Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. 4+ years of experience in financial or inventory management.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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