Senior Dispatcher

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Senior Dispatcher

Are you seeking an entrepreneurial, empowering workplace that allows you to:

* Develop a career track
* Leverage your current skills while developing new skills
* Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Senior Dispatcher. As a Senior Dispatcher, you will manage Transportation and Delivery employees of large profit centers to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards.

DUTIES AND RESPONSIBILITIES
Responsible for the direct management of employees who perform the following functions:
pick up and delivery of equipment
Dispatch employees for pick up and delivery of equipment.
Manages the team's work and delegation, is accountable for the team's safety and performance; train team members on all assigned duties.
Assist PCM in the following:
Coordinating and ensuring the timely and accurate dispatch of rental equipment and tools to customers
Creating and monitoring driver's schedules.
Creating and monitoring receipt and delivery schedules for company equipment.
Review daily and weekly driver logs in accordance with company and DOT standards.
Perform daily truck inspections in accordance with company and DOT standards.
Work closely with other store locations in order to assist them in meeting their customer's equipment needs.
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt.
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment.
Follow Standard Operating Procedures.
QUALIFICATIONS
High School Education
Working knowledge of the DOT Federal Motor Carrier Safety Regulations
Customer Service & Dispatch experience required
At least four years' prior knowledge of the applications of various construction/industrial equipment.
Working knowledge of the delivery area.
Able to effectively communicate.
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.