Security Officer - Retail Patrol Team

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Patrol Team in North East, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol retail locations, helping to deter security-related incidents through routine patrols and a strong, visible presence. You will engage with visitors and staff, providing outstanding customer service while maintaining a welcoming atmosphere. You will also respond to incidents, assist with access control, and use technology to support security-related operations. Join a team that values integrity, teamwork, and innovation, and be part of a company that puts people first in every interaction.

Position Type: Full Time

Pay Rate: $16.75 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by performing security-related procedures and adhering to site-specific policies, including emergency response activities when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner to assist with the resolution of issues at the location.
• Conduct regular and random patrols throughout the retail and mall environment, including the business premises and surrounding perimeter, to help to deter unwanted activity.
• Observe and report on any suspicious behavior or security-related concerns to Allied Universal management and/or site leadership as required.
• Assist with access control by monitoring entrances and exits, helping to restrict unauthorized entry to designated areas.
• Offer assistance and general guidance to visitors and staff, maintaining a visible Allied Universal presence throughout the location.
• Document incidents and daily activities in accordance with Allied Universal and client protocols.

Minimum Requirements:

• Experience with customer service is preferred.
• Experience using a computer or tablet is preferred.
• Experience with access control and/or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.