VP, MUSCULOSKELETAL SERVICES

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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

The Vice President (VP), Musculoskeletal (MSK) Services is a senior leadership position responsible for advancing the strategic, operational, and administrative excellence of Duke Health's musculoskeletal services and the Department of Orthopedic Surgery. This role integrates oversight of clinical care, research, education, and operations, ensuring seamless collaboration and optimal outcomes across all domains.

Operating in a highly collaborative environment, this position will work with health system and academic leaders, as well as external stakeholders, to drive innovation, enhance operational efficiency, and support market growth. It will lead the development and execution of programs that enhance patient experiences and optimize outcomes within Duke Health's MSK Service Line. This service line includes Orthopedics, Physical Therapy, Occupational Therapy, Sports Medicine, Ambulatory Clinics, inpatient care, and related services. This role will collaborate with leaders of other service lines or units to promote seamless, efficient, and effective care across the healthcare system.

- Direct and mentor multidisciplinary teams, fostering a collaborative and high-performing culture.

- Recommend for appointment and renewal unit/program directors within the service line and oversee their effort and performance.

- Direct and supervise staff; manage personnel activities; provide guidance and recommendations.

- Maintain liaisons with all levels of administration, faculty, and outside organizations to coordinate business, accomplish directives, and facilitate the resolution of problems.

- Foster partnerships between clinical, academic, and administrative teams to align initiatives with organizational goals.

- Oversee integrated MSK and orthopedic programs across clinical, research, and educational domains to ensure excellence in patient outcomes, operational efficiency, and innovation.

- Collaborate with senior leadership to align short- and long-term planning with organizational goals.

- Drive operational efficiency through process improvement, resource optimization, and standardization of services throughout the portfolio.

- Implement and promote technological advancements to enhance all aspects of the portfolio.

- Oversee operations of the MSK-related clinical programs, including orthopedics, physical and occupational therapy, sports medicine, and related services to ensure high-quality, cost-effective care delivery.

- Oversee the departmental academic activities, including the two professional training doctoral programs, residency and fellowship programs, and the research and innovation portfolio.

- Support administrative aspects of the department.

- Work in a matrixed environment with health system and academic leadership to design and implement innovative, balanced programs.

- Develop and manage operating and capital budgets, ensuring alignment with strategic priorities.

- Optimize financial performance through effective revenue cycle management and cost containment.

- Ensure regulatory compliance and adherence to organizational policies across clinical and administrative functions.

- Provide assistance as needed for the administrative and financial aspects of academic programs, including residency, fellowship, and professional doctoral training.

- Provide other support to foster the translation of academic findings into clinical practice.

- Champion patient-centered care and provider satisfaction to enhance service delivery and team morale.

- Align physician engagement strategies with operational goals through collaboration with medical group leadership.

Bachelor's degree in healthcare administration, business administration, or a related field is required.

Master's degree in business administration, healthcare administration, or a related field is strongly preferred.

Minimum of 10 years of progressive leadership experience in healthcare, with significant exposure to MSK services or academic medical centers.

Proven track record in managing complex operations, including physician practice management, academic programs, research initiatives, and administrative oversight of large departments.

Experience in organizations where continuous improvement is part of the culture.

- Expertise in financial management, budgeting, and performance optimization.

- Strong strategic planning, project management, and change leadership skills.

- Excellent communication, negotiation, and interpersonal abilities.

- High degree of professionalism, integrity, and accountability.

- Ability to quickly establish credibility and rapport with senior executives and staff.

- Strong understanding of industry and technology trends.

- Superior communication and people skills; unquestionable ethics, honesty, and integrity.

- Proven success in leading organizations to consistent financial and operational success.

- Proactive, visionary, and strategic business partner.

- Strong relationship-building skills with senior leadership, physicians, and staff.

- Open, honest, and transparent leadership style.

- Intellectual curiosity, creativity, and strategic thinking skills.

- Demonstrated ability to analyze complex situations, develop solutions, and implement effective strategies.

- Ability to direct and mentor multidisciplinary teams.

- Ability to work independently and accept full responsibility for actions.

- Ability to solve complex, unusual, and new challenges.

- Adaptability to changing work priorities and business methods.

- Innovation and initiative in developing new procedures and best practices.

- Ability to research, gather, and organize information for concise reporting.

- Excellent negotiation and facilitation skills; ability to resolve conflicts fairly and diplomatically

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.