Associate Product Manager

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of uncommon opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlinesprovides the resources and support our employees need to succeed. Besides working at a great and growing company, as an Associate Product Manager you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high-deductible health plans
• Health savings account and Flexible Spending Account
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Associate Product Manager Overview:

The Associate Product Manager is responsible for partnering with the eCommerce team to enhance the traveler experience at key points in their journey. They will assist Product Managers in key roadmap initiatives and work closely with the User Experience and Commercial Development teams to deliver new experiences for our travelers.

The Associate Product Manager will also monitor product delivery timelines and make recommendations for the prioritization of the product backlog. This includes understanding calendar timing, objectives, and strategies to ensure a clear direction on priorities. In addition, they will participate in larger company projects as needed and own a small portion of the digital experience under Product Management guidance.

The Associate Product Manager will immediately contribute and add value to the Digital Experience and eCommerce team.

Essential Roles and Responsibilities:

• Convey Product Vision created by Product Managers to the Agile Development team and serve as a coordinator to ensure timely delivery of features.
• Work collaboratively with Product Managers to define product requirements and design.
• Create and maintain product documentation, including flows, requirements, and business rules.
• Assist with and manage the product backlog.
• Work closely with stakeholders to ensure timeline and expectations are communicated appropriately.
• Understand the "why" behind each feature and work with Product Managers to understand the roadmap and supporting KPIs.
• Collaborate and communicate daily with product and development teams including participation in agile ceremonies.
• Monitor platforms and report out on program performance.
• Manage relationships with external vendors to ensure alignment with product development, business objectives, and delivery timelines.
• Analyze customer needs, conduct market research and competitive analysis to identify trends and opportunities, and provide direction on best practices and emerging trends in relation to e-commerce capabilities.

Required Qualifications:

• Bachelor's degree or equivalent experience
• 2+ years of product, project, or program management experience
• Strong organizational skills and ability to manage and prioritize multiple projects at one time, manage time well and balance short- and long-term goals and objectives
• Highly detail-oriented
• Proficient in Microsoft Office
• Excellent communication skills, both verbal and written
• Confident and comfortable presenting to senior leadership and large groups
• Excellent critical thinking, analytical, and problem-solving skills, with the ability to also think outside of the box
• Demonstrated ability to collaborate and drive results at all levels within an organization
• Ability to think and act fast, deal with ambiguity and be able to develop ideas into scalable products

Preferred Qualifications:

• Ability to articulate clear and concise requirements for new products
• Ability to prioritize product enhancements based on competitive analysis, benefit to the customer, and company vision
• Possesses a natural curiosity; is a critical thinker and problem solver
• Strong systems skills, with advanced proficiency in Excel
• Experience with Python or R
• Experience working in an agile work environment
• Travel or aviation related experience

Compensation:

Range $65,000 to $90,000

Classification:

Full-Time, Exempt

Work Location:

Hybrid - Minneapolis, MN

Supervisory Responsibility:

None

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

#LI-GK1