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PLI Operational Program Manager

Pacific Life
life insurance, parental leave, paid time off, 401(k)
United States, California, Newport Beach
700 Newport Center Drive (Show on map)
Nov 05, 2025

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Operational Program Manager to join our Pacific Life Investments (PLI) Operations team in Newport Beach, CA.

As a PLI Operational Program Manager, you'll play a key role in Pacific Life's growth and long-term success by overseeing a two-person team responsible for providing support to our Real Estate Portfolio Management team along with supporting other operational programs within PLI. You will fill an existing role that sits on a team of 6 people in the corporate division. Your colleagues will include fellow managers and professionals from operations and project management teams.

How you'll help us move forward:

  • Manage the Operations Support Analysts responsible for spreading financial statements for our Pacific Life commercial real estate portfolio

  • Training and Collaboration - Deliver comprehensive training, foster collaboration, and maintain clear communication with the Pacific Life Real Estate Portfolio Management team to enhance overall team performance.

  • Monitor all necessary management reporting prior to established deadlines.

  • Assist and participate in department-related projects (e.g. onboarding new third-party investments and onboarding official documents across all PLI asset classes).

  • Support key PLI operational programs including research, analysis and reporting.

  • Partner with the Sr PLI Operational Program Analyst role to monitor portfolio trends to ensure meeting pledging benchmarks.

  • Work with external program partners to continue to qualify and grow pledging population to support PL liquidity and investment needs.

  • Develop processes and plans to implement solutions for new and existing programs for PLI.

  • Work independently to explore new functionality within Real Estate's mortgage loan servicing system and make recommendations for use by internal teams. Once recommendation is made, work with internal teams to implement new functionality.

The experience you will bring:

  • Bachelor's degree in accounting, real estate or similar required

  • 5+ years of related experience, including some leadership experience

  • Adept analytical, critical thinking, and problem-solving capabilities

  • Excellent communication and interpersonal skills

  • Working knowledge of Microsoft Office suite of products

What will make you stand out:

  • Ability to work independently

  • Working knowledge of commercial mortgage loan servicing

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Benefits start Day 1.

Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.

#LI-RB1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$100,530.00 - $122,870.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

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