Identity and Access Management (IAM) Analyst

HealthPartners is hiring for an Identity and Access Management (IAM) Analyst. The Analyst plays a critical role in safeguarding access across the organization. This position collaborates with business leaders and IT application managers to design and implement secure, efficient identity and access solutions. The analyst is responsible for analyzing business needs and translating them into streamlined security administration processes, automating, and optimizing access provisioning using SailPoint workflows, and ensuring timely and accurate administration of user identities, authentication, and authorization. The role supports hundreds of applications by driving automation and improving efficiency, making this expertise essential to delivering secure, seamless access for the workforce. The analyst reports to the Manager, Identity and Access Management and collaborates with a dedicated team focused on enterprise security and access solutions.

Required Qualifications:

• Bachelor's degree in Information Technology, Business, or related field OR equivalent work experience
• Two (2) years' experience as an IT analyst or performing analytical functions.
• One (1) year of IT security management, operations, or administration experience

• Experience with SailPoint

• Experience with Windows and Unix Security Administration Menus

• Exposure to enterprise-level Identity and Access Management solutions

• Outstanding customer service skills

• Proven problem solving and analytical skills.

• Excellent oral and written communication skills

• Working knowledge of MS Active Directory, Exchange, DNS, DHCP, TCP/IP

• Experience in integrating IAM solutions.

Preferred Qualifications:

• Previous experience with SailPoint Identity Security Cloud (ISC)

• Two (2) years' experience working with Identity and Access Management tools.

• Project Coordination and/or Project Management experience

Hours/Location:

• Monday - Friday; core business hours
• Work can currently be performed remotely; however, will need to be onsite on Tuesdays and Thursdays to help jump-start project work. There is also an on-call rotation, with each team member scheduled for one week approximately every five weeks.

Responsibilities:

• Provides efficient administration of user access to those systems maintained by the IT security administration group.
• Coordinates across Business Partners and Information Technology Application Groups to identify access requirements and assists in integrating these requirements into Security Administration tools and processes.
• Analyzes Security Administration processes / workflows, recommends ways to improve efficiency and effectiveness and helps implement the solutions.
• Establishes and analyzes identities, roles, and access assignment - Develops and maintains Role Based Access Controls (RBAC)
• Supports and implements access management tools; ensuring incident investigation and ensuring resolution.
• Reviews, develops, and maintains security administration processes and procedures.
• Evaluates Identity Access Management (IAM) solutions and assists in implementation of such solutions.
• Configures, analyses, and maintains IAM tool ensuring high efficiency and effectiveness of the tool.
• Coordinates timely incident and problem resolution with vendors.
• Recommends, analyzes, and supports integration of additional systems/applications to IAM.
• Recommends, analyzes, and supports integration of additional systems/applications to Active Directory - LDAP
• Ensures that HealthPartners access management aligns with IT's security policies and standards.
• Obtains and reports on key metrics for security administration operational effectiveness.
• Assists with automation of tasks to reduce manual and repetitive work. May include writing or configuring simple scripts.
• Creates awareness of security policy and security administration best practices; guiding access and reporting needs to accommodate best security practices.
• Performs other duties as assigned.