Remote New

LTC PAM Lead

Acadia Pharmaceuticals Inc.
$160,000-$200,000
vision insurance, parental leave, paid holidays, sick time, tuition assistance, 401(k)
United States, Illinois
Nov 06, 2025
About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson's disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we're here to be their difference. Seeking talent near: Chicago, IL; Philadelphia, PA; Denver, CO; Oklahoma City, OK Are you a strategic leader passionate about improving patient access in long-term care settings? Acadia is seeking an experienced and driven Long-Term Care Patient Access Management Lead to guide a high-performing team of Patient Access Managers dedicated to ensuring seamless access to our therapies for patients in LTC facilities. In this field-based leadership role, you'll be the cornerstone of Acadia's long-term care access strategy-empowering your team to serve as trusted partners to healthcare providers, LTC facilities, and pharmacies. You'll foster cross-functional collaboration with internal stakeholders including Market Access, National Accounts, Trade & Distribution, and our patient support hub to deliver integrated solutions that remove barriers to care. This is a non-promotional leadership role focused on impact, alignment, and execution. If you thrive in a mission-driven environment and are ready to lead with purpose, we invite you to join us in shaping the future of patient access in long-term care. Key Responsibilities: Lead execution of strategic and tactical initiatives for the LTC PAM team Provide coaching, mentoring, and development of PAM team members to build LTC-specific expertise (e.g., Medicare Part A vs Part D dynamics) Drive change/resolution of coverage policy issues with field-based National Accounts team, including commercial and government payers Conduct field visits to evaluate LTC PAM execution in facility and pharmacy settings Translate corporate patient access strategies into actionable execution for LTC facilities and pharmacies Ensure team drives completion and follow-through of LTC qualifying referrals Serve as the primary escalation point for LTC PAM escalations Ability to lead internal teams to achieve common goals Representing LTC PAM insights in business reviews, trainings, and cross-functional meetings Partner with Trade & Distribution and all cross functional partners to ensure common goals are achieved Successfully and independently identify access solutions and determine the appropriate plan for resolution, including leading and managing a cross-functional team to resolution Collaborates with the National Patient Support & Access Director/s to: Develop and execute training and onboarding of new PAMs, and refresher trainings ongoing, with support from Acadia's training teams Manage the evolution of the PAM team as the role develops and the business needs and market dynamics evolve Develop and drive appropriate metrics to measure performance and communicate those metrics to internal stakeholders Address LTC-specific payer challenges Develop and mentor team members to support individual and team success Oversee and guide a variety of personnel actions including, but not limited to hiring, performance management, in-person coaching, career development, and promotions Ensure that all actions, both internally and externally working on Acadia's behalf, follow all laws. regulations, policies and demonstrations of Acadia values Education & Experience: Bachelor's degree and 8 years of relevant experience in Pharmaceutical Sales, Access, National Accounts, Specialty Pharmacy, Nursing, etc., with extensive experience and technical expertise associated with access and reimbursement; 5 years of access and reimbursement experience. 3 of Leadership experience (Market Access, Patient Access, National Accounts, Sales Management and/or Access Leadership 2 + years of LTC experience preferred. MBA is a plus. Commercial and Managed Access expertise strongly preferred, with a strong background and understanding of field environment in healthcare industry. Equivalent combination of relevant education and applicable job experience may be considered. Required Skills: Must display a patient-centric mentality with a high degree of emotional intelligence and empathy Exceptional organizational and time management skills Understand HIPAA rules and regulations related to patient privacy Strong written and verbal communications, as well as presentation skills Ability to manage expenses within allocated budgets and compliance guardrails Adaptability to evolving LTC access dynamics and facility-level challenges Must be a fast learner, flexible, and able adjust quickly Must be able to manage cross-functional communication internally (case manager, RBL, National Account Managers, Access & Reimbursement) and externally among a diverse set of customers (physician, nurse, hub vendor, specialty pharmacy, patient) Demonstrated history of successful cross functional collaboration Ability to travel up to 60% of the time including field coaching and LTC facility engagement Physical Requirements: This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs. #LI-REMOTE #ELEV8 #LI-SM1 In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $160,000 — $200,000 USD What we offer US-based Employees: Competitive base, bonus, new hire and ongoing equity packages Medical, dental, and vision insurance Employer-paid life, disability, business travel and EAP coverage 401(k) Plan with a fully vested company match 1:1 up to 5% Employee Stock Purchase Plan with a 2-year purchase price lock-in 15+ vacation days 13 -15 paid holidays, including office closure between December 24th and January 1st 10 days of paid sick time Paid parental leave benefit Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn't exactly what we describe here. It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law. As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete ourReasonable Accommodation Request Formor contact us attalentacquisition@acadia-pharm.comor858-261-2923. Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment. California Applicants: Please see Additional Information for California Residents within our Privacy Policy. Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbiawithin our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.