Quality Assurance Supervisor

Internal Job Posting ONLY - currently employed candidates are eligible to apply.

New Flyer is North America's heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies.

Position Summary: Responsible for assisting with the implementation and effective operation of the New Flyer Quality Assurance program. Critical to the maintenance of the ISO Quality Management System. This position will require interface with both internal and external customers.

WHAT YOU WILL DO:

• Develops, implements and maintains all documentation required to satisfy the on-site ISO 9001:2015 Quality System with assistance from the Quality Assurance Director.
• Responsible for directing and supervising employees involved in inspection and quality control procedures. Plan and assign work of direct reports.
• Analyze facts or circumstances surrounding individual problems to determine what action should be taken within the limits of standard practices.
• Investigate and determine cause of faulty work and consult and advise production supervisors as to corrective measures.
• Maintain discipline, morale and harmonious relations among direct reports. Adjust personnel within area of responsibility. Effectively recommend as to hiring, promotions, wage adjustments and terminations.
• Develop and implement methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility. Including but not limited to RMAs, MRB and management of internal rework and/or scrap.
• Organizes, schedules and reviews Internal Quality Audits and is responsible for the designation of Corrective Actions found in the Internal Audits.
• Attend and support External Audits.
• Drive and sustain all elements of the New Flyer Operational Excellence program (OpEx) within your assigned group, with particular focus on 5S as it's foundation, as elements of this program are introduced.
• Other duties and special projects as assigned

Requirements

• Must have post-secondary education in a related discipline and/or equivalent experience.
• Must have five plus (5+) years working within a manufacturing business environment.
• Must have three plus (3+) years' experience managing the quality function within a manufacturing environment.
• Having an ASQ Certification is preferred.
• Computer skills with Advanced MS Office skills are a must.
• Ability to communicate and speak effectively are required.
• Must have strong organization skills.
• Walking, sitting, and other physical requirements related to essential functions of the job.
• Must be able to conduct international travel as needed.

Travel: Up to 50% - Most travel is local during business hours. This position does require international travel.

Salary Pay: $69,000.00 annually

Benefits

WHY JOIN US:

• Be a part of a team leading the world's electrification of mass mobility
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
• Paid holidays and vacation
• 401K with generous company match

* Passionate about creating a better product, a better workplace, and a better world

• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we've invested 10.9 million in 2023)
• Advancement opportunities within our family of companies

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today's urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

New Flyer is an EEO/AA/Female/Minority/Disabled/Vets Employer. Accommodations are available at all stages of the recruitment process, at the candidates' request.