Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Benefits at Vallen
- Medical, Dental, and Vision Insurance
- Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
- 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
- Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
- Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
- Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
- Employee Assistance Program
- Employee Resource Groups for networking and team building
- Tuition Reimbursement Program
- Employee Referral Program
- Safety shoe and safety glasses reimbursement (based on position)
- Employee discounts through BenefitHub
- Advancement opportunities
- Vallen complies with all minimum wage laws
- We accept applications on an ongoing basis
Position Summary: Vallen's Manager- Key Accounts is a people management position responsible for developing and implementing sales strategies to drive profitable growth with assigned strategic account customers. The Strategic Account Manager builds and/or enhances customer relationships in pursuit of selling the organization's solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions, and/or other customer contractual agreements. Essential Job Duties and Responsibilities:
- Responsible for profitable corporate account growth, including customer retention
- Guides the field sales organization, including Field Account Managers (FAM) and Field Account Specialists (FAS), specific to strategic customer requirements
- Responsible for achieving annual cost savings goals/guarantees for customers
- Manages strategic account customer liabilities, including:
- Adherence to product/service pricing parameters (schedule A, B, C)
- Price Roll Management
- Margin Management (SPA Leadership)
- Freight terms compliance
- Payment term compliance and Accounts Receivable resolution
- Volume incentive management, accruals, and prompt payment
- Service and inventory KPIs, and performance management
- Audit management
- Customer Implementation Management
- Contract renewal leadership
- Contract terminations leadership
- Quarterly business review leadership (corporate level)
- Field sales compliance (to contract parameters)
- Problem escalation and resolution
Job Qualifications: High school or equivalent; Bachelor's degree in a related business, sales, or marketing field preferred. 5+ years relevant work experience or an equivalent combination of education and experience. Relevant experience should include:
- Ability to successfully articulate Vallen's value proposition to a customer, internally and externally.
- Ability to manage large customer contractual requirements.
- Ability to provide leadership to a sales organization without direct reporting responsibility.
- Demonstration of industry, company product, and/or service offerings.
- Ability to read and interpret various documents, including but not limited to contracts or other forms of customer agreements, safety and operational manuals, product specifications, etc.
- Solid knowledge of business financials and how to deliver profitable business.
- Working knowledge of MS-Office products.
- Working knowledge of company applications preferred.
- Must be willing and able to travel 50+% of the time
Work Environment & Physical Demands: Reasonable accommodations will be evaluated and, if appropriate, implemented to enable individuals with disabilities to perform the essential functions of this position.
- The work environment may not be temperature-controlled; must be able to work in extreme hot or cold conditions; must be able to work in dusty environments.
- Long periods of computer work and repetitive keyboarding.
- Extended day, evening, and weekend work may be required as job duties demand and may include little to no advanced notice.
- May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
- May be required to drive a forklift and/or operate other standard warehouse equipment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- May be required to pass forklift and/or other warehouse equipment certifications (written and/or driving).
- Must be able to handle and work physical inventory; required to lift to 25 lbs or greater with assistance, following standard operating and safety procedures. Other physical requirements include regularly standing, walking, kneeling, bending, crouching, crawling, climbing, and balancing.
- Close, distance, color, peripheral, and depth perception, and the ability to adjust focus are required.
Stay up to date with Vallen, and follow us on LinkedIn, Facebook and Twitter. Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity
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