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UTS - Temporary 911 Telecommunicator at UNC Chapel Hill

University of North Carolina - Chapel Hill

$23.00-$24.00 per hour

United States, North Carolina, Chapel Hill

104 Airport Dr (Show on map)

Nov 18, 2025

Posting Information

Department	HR UTS Partnership
Career Area	Police/Security
Posting Open Date	11/18/2025
Application Deadline	11/25/2025
Position Type	Temporary Staff (SHRA)
Position Title	UTS - Temporary 911 Telecommunicator at UNC Chapel Hill
Position Number
Vacancy ID	S026416
Full-time/Part-time	Full-Time Temporary
Hours per week
Work Schedule	Full-time (40 hours/week standard). Must cover 24/7/365 operations, including holidays and overnight shifts. Work cycle is 84 hours every two weeks.
Position Location
Hiring Range	$23.00-$24.00 per hour
Proposed Start Date	12/15/2025
Estimated Duration of Appointment	6 months not to exceed 11 months

Position Information

Be a Tar Heel!	A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit	Operate multiple computer systems simultaneously, including CAD (Computer-Aided Dispatch), DCIN (Division of Criminal Information Network), and various alarm systems. Manage computerized multi-line/channel telephone and radio systems, performing continuous multi-task duties. Act as a vital link, listening, documenting, and communicating clearly and accurately, both verbally and in writing, over the telephone, radio, and in person. Accurately interpret audible noises, signals, and tones from various computer operating systems and programs. Ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations that may require the University to close. Employee is required to report to work when scheduled during these types of events.
Position Summary	The Department is seeking dedicated and reliable 911 Telecommunicators to join the Communications Center on an 11-month contract basis. The primary purpose of this position is to operate the E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year, ensuring timely law enforcement and emergency response. This role requires the ability to collect, process, prioritize, and disseminate critical information from and to multiple resources and agencies under stressful, high-pressure conditions
Minimum Education and Experience Requirements	Education: High School Diploma or equivalent. Experience: Sufficient experience to demonstrate the ability to work effectively under pressure (Minimum 1 year relevant experience preferred).
Required Qualifications, Competencies, and Experience	Certification (Required Before Start): Must possess a Basic Telecommunicator Certification from a state criminal justice institution. Certification (Required Before Start): Must possess Division of Criminal Information (DCIN) Operator Certification
Preferred Qualifications, Competencies, and Experience	3 + years of 911 telemcommunications experience
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Special Instructions	UNC-Chapel Hill and NC State University are collaborating to extend NC State's internal temporary staffing function as a shared service for both institutions. Under this partnership, UTS provides exclusive temporary staffing services to UNC-Chapel Hill and NC State, employing candidates to work as temporary employees in a variety of jobs on both campuses. If interested, please apply here: https://jobs.ncsu.edu/postings/225032
Quick Link	https://unc.peopleadmin.com/postings/309624
Temporary Employment Policies	http://hr.unc.edu/policies-procedures-systems/spa-employee-policies/temporary-employment/relevant-policy-information-for-temporary-employees/

Posting Contact Information

Office of Human Resources Contact Information	If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement	The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.