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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Responsibilities
Communicate and inspire a vision for the business to customers Identify and target key stakeholders, decision-makers, and influencers across technology, operations, and executive leadership Manage the sales process from end to end inclusive of building a funnel, qualifying leads, identifying decision makers, coordinating product demonstrations, negotiating contractual and financial terms and ensuring on-going customer satisfactions post-sale Understand the customer's business objectives and ensure Xenial is viewed as a strategic partner to help meet these goals Manage QBR's (Quarterly Business Reviews), performance reporting, and strategic check-ins with key stakeholders Partner with other business units to expand cross-sell opportunities Build and develop senior-level customer relationships through consultative selling and promoting customer confidence in Xenial Create and conduct product skills and sales meeting training to inform customers of new developments in products, technology, industry updates, company policies and procedures Conduct discovery calls, product demos, and solution presentations Maintain strong knowledge of our full suite of restaurant technology products and continuously stay current on industry trends Collaborate with internal teams (Sales Engineering, Product, Implementation) to craft tailored proposals and RFP responses Represent the company at industry trade shows, conferences, and events Accurately forecast pipeline, revenue, and close timelines within CRM (Salesforce) Meet or exceed quarterly and annual sales targets
KEY ACCOUNTABILITY:
Net revenue growth Pipeline development Close rate and sales cycle efficiency Strategic account mapping and relationship development Execution of account growth plans
Skills
Attention to detail Self-Starter Excellent communication, negotiation, and interpersonal skills, including executive presence Strong business acumen and deep understanding of enterprise buying processes Project management and organizational capabilities Deep understanding of and relationship management in a SaaS or restaurant technology environment Ability to work cross-functionally and influence internal teams in a fast-paced environment Strategic thinker with a strong customer-first mindset Entrepreneurial spirit with a hunger to build and grow pipeline and presence in the space Experience with Salesforce, project management tools such as JIRA, and the Google suite of products
Education and Experience Required
Bachelor's degree in Business, Marketing, Hospitality, or related field 5+ years of experience in enterprise sales and/or account management in a B2B or restaurant technology company Prior experience responding to RFPs, negotiating long-term contracts, and working with legal teams Demonstrated success in closing large, strategic accounts with multi-location customers Proven track record of managing complex, strategic accounts with high customer satisfaction and revenue growth
Preferred
Salesforce experience Experience working with large, multi-location restaurant brands Experience with Microsoft Office and/or Google suite of Products
Travel
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.
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Global Payments
Nov 19, 2025